There are a whole series of checks you can make as you go through the process of making and attending an appointment. You should feel comfortable the whole way through and feel you know what is going on. This starts with the reception welcome and the efficiency and accuracy of the booking process. Your therapist should greet you, introduce themselves and give you an overview of how the appointment is going to unfold. There will be the subjective examination where you will tell your story and respond to the questions of the therapist. This is followed by the objective examination where your therapist will look at the part of your body appropriate to your problem. For most conditions, you will need to remove at least some of your clothes. If you have a neck problem you will need to remove your upper body clothing and for a low back pain problem, you will need to remove lower body clothing also. The clinic should provide you with shorts to wear (or you could bring your own).You should feel very comfortable during this process. If you would prefer a female or male therapist you need to make it clear when you book in.After the examination is completed your physio should give you a working diagnosis and the kind of treatment they have in mind, with some idea of how long that should go on for. Once you consent the treatment can go ahead and you should clearly understand what is being aimed for and why various techniques are being performed.Most therapists are very communicative and friendly so it is likely that the whole process will be as described.