Dr. Vara Jaya Bala

This feedback is not for the doctor but Femcity hospital where she is a consulting doctor.

e chose this hospital because it was dedicated to women with majority of female doctors.We started consulting Dr.Jayabala who gave her best right from the first consultation until my wife was discharged.However, problems slowly started surfacing with the staff (especially receptionists & then with the nurses).

The receptionists are always clueless as to what is happening & what should be the next step. They tend to make false promises without even knowing or understanding the standard procedures.

The room allocated (room # 105) did not have A/C in working condition. Upon complaining the patient was moved (had to walk as stretched was not available) after 4 hours.

Availability of stepper was always a problem as they seem to have just 1 stepper for such a huge hospital.

public relations officer was only concerned about feedback & she went to the extent of taking off the feedback form from our room without any notification.

The Director of the hospital started paying regular visits from 25th Feb onwards & made valiant efforts to both calm us down & also get things sorted out at the earliest BUT the most unfortunate thing was the staff did not seem to follow even the instructions of their director. The stepper was only available completely a day before the discharge.

Finally, at the time of discharge/bill payment, the MD shows up & has the following explanation for all the mishaps:

1.C-Section patients get mobilized within 4 hours of operation.

My question: If so, then why was the patient brought down to the room on stretcher (after 6 hours of CS) & why when the room's A/C was not working, the thought of mobilizing came up that too without under doctor's supervision?

2.Non availability of a stepper is a small thing & you are playing a trick to get discount on the bill.

If money was a matter for me, I would not have selected a hospital where I have to pay 70K. Because patients care was utmost concern, this hospital because of it's marketing gimmick became our choice.

It has been a total nightmare with Femcity & I am only glad that I no longer have to deal with them ever, ever in my life.

I will conclude this with a famous saying, you got to "walk the talk". Lip service will not make anybody feel valued, it has to be shown in actions through service which seems to be the last thing on their menu.

It has been a reasonably good experience with Dr.jayabala. she listens to the concerns patiently and goes over and above to explain the problem. She makes sure to consult other doctors (in our case a dermatologist) to understand a peculiar pigmentation problem encountered.

Dr Jayabala is a wonderful doctor. throughout my pregnancy she listened to my problems patiently and treated me with the best. *** ** **** ************* *** explains each and everything carefully. I rate 5 stars to her.

Experience with the doctor was really good. I went to the doctor for my pregnancy and really satisfied with her treatment.

Very happy with the services given by hospital. It appreciable that doctor care and suggestions are given friendly manner.

My doctor is Dr.Jayabala and I must say I'm lucky to be assigned to such a wonderful and professional person. Since I became her patient, I feel very relaxed and taken care of because I know I'm in very good hands.

She is an excellent midwife to consult...took treatment during my pregnancy and treated very comfortably....felt very comfortable to express all my concerns....

Experience with the doctor is really good. She is very friendly. I like the treatment and recommend others as well

Dr. Jaya bala is very professional and well experienced in handling patients. She treated us with utmost patience and answered our queries in detail.

Dr.Maya bala is so positive doctor.she treated me and clears my all doubts about my problems.

Thank you doctor for my help.