Indus Health

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I visited Dr. Varun Gupta, for my ear infection on Fri, 11 Aug 23, I took a short leave from office, however the doctor arrives late despite appointment, which is okay, understandable. His consultation fee is Rs. 1000, *** ***** ****** He mentioned hard wax build up and fungal infection around my ear drum, but to remove it's Rs. 1000 which needs to be paid over and above the consultation fee and in advance, and he said as much, that i will try but it may not be successful today and I will have to come again. I was hesitant about paying advance but I trusted and paid. After the procedure he did (I'm not questioning the procedure here), ***** *** ** ****** **** *** ******* ** ** ********* **** *** ****, ****** ** *** **** ********* ************* and he knew I'm in a lot of pain. The second session was scheduled for today, Mon, 14 Aug 23, at 7 pm. Again, I shared how I will need to leave early from office to come for appointment. I've been in extreme pain since the last visit, being a specialist I'm sure he is aware of this. *** ****** ***** *** *** *** ****** ***************** ****** * ** ******* ****** *** ***********, no information from his team, nothing. I had asked my father to reach the clinic before me as he has the prescription/receipt and for courtesy in case I'm a few minutes late while coming from office, my dad reaches 30 mins before and no doctor. Unfortunately I had already left from office when my dad informed me. When I reach I'm obviously upset and pissed and create a scene. I wanted a refund and at a bare minimum an apology for their unannounced cancellation. But instead the doctor tried to shift the onus of this on me, he said that I didn't inform his staff to make an entry of this in the register. I tried to tell him, that he never informed me that I need to do this, besides it's his team's job, they are aware of the process, he had sent his assistant with the prescription informing him about everything, and infact now while writing this review I recall that the assistant did indeed inform the receptionist about my appointment and payment, anyway, * ***** **** ** *** **** ****** ** ** ** ** **** ******* **** **** He never apologized, his team never apologized, they didn't refund, and said we can see you on Wednesday - I am already in extreme pain taking pain killers after every 5 hours, already took 2 short leaves, and he did not even have compassion to apologise for the error!

Just beware making advance payments, and do his team's work for them, ensure they have the appointments written, call them in advance to reconfirm the appointment even. And don't go in emergency *** ***** ****** ***** ***** ******** ** ******* **** **** ** ***** ** ***************** *** *** ** ******* *** * ****** *******

Dr Loveleen has helped me understand myself like no other.

I have been visiting her ever since I was diagnosed with my personality. She analyses so intrinsically, what might have triggered in me my reactions and helps me understand the same. I have always been resistant to medication, and I guess therapies have done to me, what years long of meds could not. She has suggested me some distress management techniques that have helped me manage my days better. I have come to realise of my faulty thinking patterns, in her sessions. She never judges me for who I am and assures me of a better future. It is because of her that I know that I ll be able to have a more balanced life ahead of me.

The doctor has a very friendly approach, which makes me comfortable. I usually don't open up so easily but the way Dr. Loveleen approaches the issues helps me a lot. She has a warm, empathic and non-judgmental aura. I have often talked to her about things that I feel like I might have done wrong but she has always responded to them in the most non-judgmental way. She has also helped me overcome any irrational guilt I have and she has helped me restore a better self concept. She ihas a huge role to play in how well I'm responding to therapy and the betterment of my interpersonal relationships.

Wonderful human being, compassionate doctor, answered all my queries to my satisfaction, has a deep understanding of her subject n gives very practical advice..would be happy to give her reference to others.