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Pain in left shoulder

My mom is having pain in her left shoulder . She is not able to rotate her left hand completely without pain. Which doctor to consult orthopaedic or physiotherapy? She told that there is something if we apply that in affected area then it may solve the pain. She can't remember. Is there any such thing? To get relief from pain can she take any pain killer like diploma tab?
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Doctor Answers (2) on Pain in left shoulder

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Venkat Raghav Bangalore | General Physician
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Hello......if she has history to shoulder joint, it could be fracture of bone or ligament tear ... X ray is required to know the cause .. She shouldn't lift heavy weights affected shoulder. .don't massage rigorously... Take her to orthopedic surgeon once.............
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Dr. Swathi S Aithal Bangalore | General Physician
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Hello.. Well first its better to consult an orthopaedician first so that he will examine you and also take x Ray if required....we need to see if its bone issues,liagment or muscle problem....yes physiotherapy does help for improving the issues but first orthopaedician should examine you and then he shall direct you..thank you
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