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Neck-Shoulder pain

My wife is suffering from pain around neck-shoulder area from last 1 week. Iodex gives a temporary relief, but not permanent. What should be the right course of action, any suggestions pls?
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Doctor Answers (1) on Neck-Shoulder pain

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Dr. Vinod Kumar A.C Bangalore | Orthopedic Surgeon
Answered
that's due to cervical muscle, trapezius strain and spasm , take hot or cold pack if pain doesn't subside consult orthopedic surgeon it requires muscle relaxant
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