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Frozen Shoulder

My mom has pain in her shoulder. Swelling can also be observed. There was no injury. Someone suggested it's a frozen shoulder. When she puts pressure on that hand the pain flows through the hand and neck. What is suggested please?
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Doctor Answers (2) on Frozen Shoulder

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Dr. Deepthi Rao Gorukanti Hyderabad | General Physician
Answered
Is it left shoulder or right?
Does she have any pain or difficulty in holding objects?
Any fall?

Much history and examination required before keeping a diagnosis.

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Dr. Bhavneet Singh Amritsar | Pain Management Specialist
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It can be cervical radiculopathy get clinical examination by some pain specialist
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