Get her cervical spine and shoulder,arm
x-rayed .
This may be due to arthritis, periarthritis but as she had a fall, we have to rule out bony injury first.
Next Steps
Once x-rays are done, share them.
You can try:
1. Hot water compression thrice daily for 3 week.
2. Spine extension, upper back, shoulder and neck exercises to be done.
3. Local gel can be applied.
4. Medications like Identical k2, Etova, Enzomac and Neurokind LC will help.
5. maintain proper posture.
Health Tips
Conditions needs evaluation with X-rays or MRI.