Is there a pharmacy/diagnostic/imaging service at the clinic?

There is no pharmacy, diagnostic or imaging service at the clinic

How many patients can be seated at the waiting area at a time?

Approximately 12-15 patients can sit in the the waiting area

What digital payment modes are accepted at clinic?

Only cash payments are accepted at the clinic

Do I have to take appointment before visiting the clinic ?

Yes, appointment is needed, walk-in patients may have to wait longer

What is the follow up consultation fee and follow up duration?

The Consultation fees is 400rs for follow up and the duration for the follow up depends on the treatment.

Is clinic accessible by wheelchair?

Yes, the clinic is wheel chair accessible

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The Eye Clinic

The Eye Clinic, Kankurgachi

Ophthalmology (Eye Doctor) Clinic

(176 patient stories)

Kolkata

2A, Motilal Basak Lane, Landmark: Near Charring Cross Nursing Home, Kolkata

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Patient Stories for The Eye Clinic

These are patient’s opinions and do not necessarily reflect the doctor’s medical capabilities. Read more

176 results

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Most Helpful

Aju Joseph (Verified)

5 years ago

Visited Dr. Swati Agarwal (Ophthalmologist/ Eye Surgeon) For Eye Checkup - General

I do not recommend the doctor

Hoped for better: Wait timeDoctor friendlinessExplanation of the health issueTreatment satisfaction

My appointment time was at 3:00 PM.The doctor entered the clinic at 3:40 PM.I was the no2 patient.When I entered her cabin the doctor hardly talked and gave time to me and when she told to take a seat while writing the prescription,I noticed that the seat for patients are kept very far near the wall.As I walked towards to take a seat she told me to wait in the lobby.I found the entire act of Doctor towards me very insulting.Went there after seeing so much of positive reviews but hugely disappointed and will never ever step into that clinic.

Dr. Swati Agarwal replied

To maintain social distancing norms , the chairs which are usually kept near the doctors table are kept far near the wall . Also to minimise talking in doctors room as it is a closed cabin, we examine the patient and ask patient to wait in lobby(more ventilated) while the prescription is being prepared . All this is as per guidelines provided to us by the government and state and all India societies. There is ofcourse no intention to insult anyone which you will surely understand if you think over this again . 40 min a surgeon can be delayed because of prior OT commitments. But you were well taken care of and the process of testing was started by my assistants . Hope you understand.

Anupama Sahoo (Verified)

5 years ago

Visited Dr. Swati Agarwal (Ophthalmologist/ Eye Surgeon) For Eye Infection

I recommend the doctor

Happy with: Treatment satisfactionValue for money

I was suffering from Eye infection since 2 months. Then I viewed Dr. Swati's profile in Practo App and booked for online consultation. General advice (Medicines, precautions) provided by the doctor worked and now it is much better. I am satisfied with the treatment provided by the doctor.

Dr. Swati Agarwal replied

Thank you so much 😊 stay well

Tara Devi Agarwal (Verified)

3 years ago

Visited Dr. Swati Agarwal (Ophthalmologist/ Eye Surgeon) For Eye Infection

I do not recommend the doctor

Hoped for better: Treatment satisfaction

* ** *** **** ******* *** ******* *** **** ** *** *** * ******* *** ****** **** ***** ****** She will charge for visitation and then she will say we need to conduct a few tests ***** *** **** *** ***** ******** and she will charge extra. To my mother she suggested glaucoma and asked to operate *** * ******* ********** ***** *** **** *** ******* *** ********** please don't visit or have alternate consultation before relying on her prescription.

Dr. Swati Agarwal replied

You have not mentioned your mothers name or uid number for us to check records. Pls go to a tertiary care centre like Shankar netralaya Kolkata or Regional institute of ophthalmology,CMCH to check whether your mother is indeed a glaucoma suspect or not and not rely on verbal communication made by competitive centres with conflict of interest. May good sense prevail

Priyanka Tiwari (Verified)

6 years ago

Visited Dr. Swati Agarwal (Ophthalmologist/ Eye Surgeon) For Eye Treatment

I recommend the doctor

Happy with: Doctor friendliness

Doctor is friendly and environment is also nice...when they give a eye drop i cant see properly so they help me to book a cab and the clinic is not like other they are giving you proper treatment and give right suggestions for the issue regarding your eye..

Dr. Swati Agarwal replied

Thank you for your feedback :)

Ankit (Verified)

3 years ago

Visited Dr. Swati Agarwal (Ophthalmologist/ Eye Surgeon) For LASIK Eye Surgery

I recommend the doctor

Happy with: Doctor friendlinessTreatment satisfactionValue for money

Dr. Swati was very friendly when it comes to consultation and advise. I got my Lasik done with ease and comfort within just half and hour of time for both the eyes. However, dryness issue was there in my left eye due to the prolonged usage of contact lens since years. With time, it goes away and Dr.Swati made sure to treat the problem with utmost care! Thank you Dr. Swati for getting my vision back without glasses.

User (Verified)

5 years ago

Visited Dr. Swati Agarwal (Ophthalmologist/ Eye Surgeon) For Eye Treatment

I recommend the doctor

Happy with: Value for moneyDoctor friendlinessExplanation of the health issueTreatment satisfaction

Doctor was very friendly and cooperative. Listened to problem very calmly and adviced precautionary measures and medicines.

Dr. Swati Agarwal replied

Thank you . Take care

Raziya Mhowwala (Verified)

4 years ago

Visited Dr. Swati Agarwal (Ophthalmologist/ Eye Surgeon) For Eye Checkup - General

I recommend the doctor