Consulted Dr. Akanksha Saberwal (ENT/ Otorhinolaryngologist) for Ear Pain
I do not recommend the doctor
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
I booked my appointment online. after getting confirmation when I reached there , doctor just left just saying that she has some meeting. in case if she was busy why she accepted my appointment online. me and my husband waited at the reception without even getting proper communication from any of the staffs. horrible experience. no value for her patients.
Dr. Akanksha Saberwal replied
I regret the inconvenience you had to face. However, let me clarify the situation. I received a call for an emergency regarding my patient and I had to rush for the same. I had in fact asked the reception staff at the hospital to call you in advance and inform you about the same. I was informed that you were not receiving your phone. I even made provisions for my colleague to see you in my place. I do not know why this was not communicated to you by the hospital and I will certainly look into this. I always value my patients' time, and in this situation had to prioritise an emergency patient.