6 months ago
Visited ForAnaemia & blood disorders
Hope for betterTreatment satisfaction, Value for money
I do not recommend. I gave my blood and urine samples on 20th Sept for anaemia test and urine routine and culture tests. While the blood and routine urine reports came on time, they completely forgot to do the culture tests and after repeated follow up and a demand for refund, they tell me on 28th that the culture tests were not even conducted. It is disappointing that they charge you promptly and the service is so sub-standard ! Never going here again
Dr. Shailesh Sahay replied
Apologies for goof up. It was a clerical error as the receptionist wrote the name of the test in short form , which was misinterpreted by the lab technician. As culture report out in 48 hours we had no inkling that urine culture was not being done.
we came to know know about this when we asked for the report after 2 days.
It was unintentional.