Consulted Dr. Gaurav Kharbanda (Prosthodontist)
I recommend the doctor
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfaction
After months of postponing (was quite worried and scared at the surgical procedure), I finally set a date for a dental implant surgery with Dr Kharbanda.
When I reached his clinic, after greeting me he asked ‘How are you feeling? Are you anxious?’
This simple question made me feel so comfortable. I felt seen, understood and cared for. And as I nodded, he asked gently: ‘What makes you anxious?’.
So as I put words to my concerns : What if it hurts even after the anesthesia? How long will I have to keep my mouth open at a stretch? what if I have to cough in-between? What are the likely post-surgery complications? How long before I can eat something?
He patiently answered the questions with logic and facts, not over or under promising. The whole conversation didn’t take more than 5 minutes. The next thing he did which further eased my anxiety was to introduce the dental implant surgery team to me by name, and me to them.
I really appreciated the doctor’s emotional intelligence- sensing my emotions, and drawing them out. Making the invisible visible. There was a relief in acknowledging and talking about feelings. And introducing me to his team also established a ‘human’ connection, because I know Dr Kharbanda for 5 years, but I was meeting them for the first time.
The surgery was easy and comfortable, and post that the healing was fast.