Dr. Uma Ramesh

First day I have done a video consult ,she is telling a lie that I did not do and she also sent me pictures which were very clear. Based on these I have given her antibiotic treatment which she herself has told that I have given treatment which did not work for her. She immediately goes on to also tell another lie saying I have not given her any treatment . How can that also be true. Within a few hours she expects some miracle treatment. She rang me on my personal number and told me it has not got better. She says her friend ,also her next door neighbour is a doctor but NOT EYE DOCTOR she confirmed has suggested that it is Viral conjunctivitis and she wanted me to prescribe some treatment for that based on her friend's diagnosis. I told her it is not right for me to give a treatment based on somebody else diagnosis because maybe it is not right. I don't want to do that illegal practice I told her that. I also said you need to use medicine at least for 24 hours and within few hours how can it be better. I even told her come to my clinic because earlier she told me that she is living in the next Road. Actually I told her I will see her free of charge in my clinic because it can be seen better in the microscope slit lamp. she refused to come because because I do not recharge any patient even up to one or two weeks Then I also told her you ask your friend who is a doctor to call me I will speak to him directly . But he never called. I was speaking to her for a long time very kindly and I did not speak to her rudely. This is another false allegation. The very fact I have given my personal number to her so that she can call me anytime because the Practo app video consultation was not working. Even in the past it does not worked for patients, I have to give my personal number for the video consultation, so that they can do WhatsApp video calling That is the reason I have given my personal number because she can call me quickly. I even responded. I picked up her number each time she called I have spent so much of my valuable time on her. When she is ordering me to write the medicines based on some other persons orders I could have easily cut the call and said I cannot to do it. Instead I continued the conversation and tried to make her understand that it is not right for her to order me to write medicines based on her friend's ideas. I even offered to spend some more time and said her friend doctor can call me but nobody called me. So she basically wanted me to just write some medicines based on somebody else diagnosis who is not even eye doctor which she had confessed. I am not prepared to do such an illegal work. She pressureised me a couple of times to write the medicines which she wanted me to write . In spite of that I was very polite. In spite of all this she is angry unnecessarily and she is using the Practo and the media unfairly. Just because the media is available for complaining it is easy to write about anybody unfairly. Without any effort, sitting in the comfort of the house with just a phone in the hand anybody can do this and that is what she is doing without any conscience.