The Ark 24 Hours Veterinary Clinic, Anna Nagar

Worst ever! Our dog died without a doctor even attending to him. Neither clinic nor doctor responded in time. Try calling Dr.Arvind at any time! We were regulars throughout the 2 years of our pup's life. We were not informed of the critical blood report in time. Were not informed of the diagnosis or course of treatment. Worst is, we were called in at 8.30 am when we called repeatedly the previous night and reached the doctor at 6am. That's when we were told he was critical. We waited from 8.15 after requesting the doctor to please see him before surgery, and not a single doctor came in to the clinic or picked our calls till 10.50 when our dog's tongue turned blue and he died. Only their helper/ cleaner was there who added some drugs into our pet's IV based on doc's advice on phone. The helper! Really! No doctor can turn up in an emergency is it? Save your pet and yourselves. Don't ever let this happen to you.. Absolutely negligent, inconsiderate and uncommitted. If you are already going here, try and ask them for medical records. I bet they won't have more than 50% of your records. They could show us records of 4 visits vs the 30 visits we made in 24months! Be warned very very seriously!

It was heart wrenching to see our friend's 2 year old Beagle dead. The poor fellow's life could have been saved if the the Doctors were available at the clinic. Even after knowing about the situation and asking my friend to bring the dog to the clinic by 8:30 am no Doctor turned up till 10:30 AM and the pup lost his life. Very sad. The family is shattered.