Viveks Multi Speciality Clinic & Diagnostics, JP Nagar 7 Phase

Dr. Shivaram gives enough time in listening to the patient’s problems completely and then very calmly explains the issue, reason behind and also suggests the medication accordingly.

All our interaction with Dr. Shivaram was only online via Practo and for us it was no different than visiting the clinic experience. I have only seen him being so calm all the time and any time of the day you call. It’s generally not the case with every doctor.

Thanks doctor for all the kindness and making patients less tensed during this time of pandemic and making to understand the real issue.

All his medications have worked rightly the first time for us and we are extremely happy about it. Thanks to our instincts to have chosen Dr. Shivaram amongst the hundreds of suggestions of doctors by Practo.

1. Online appointment can be easily booked & Doctor is promptly available at the promised time.

2. The Doctor patiently asks you the relevant questions to understand your health situation/condition.

3. The Doctor does not create panic but relaxes you with his reassuring words. This is the best quality of Dr Shivram. Even of you are in panic it will go away once you talk to him.

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Visited the doctor for annual health checkup consultation and he explained the concerned issue well and suggested to do new blood check up for few indicators to see if the previous report were inaccurate and said after the report comes I can contact him and he would suggest medication if needed but the Staff did not connect me to the doctor after receiving the blood report despite calling twice and avoided me saying thier are other patients waiting. Kind of rude and impolite behaviour from the Staff even after speaking kindly and waiting patiently for the response.

I was given the appointment for 01:45pm and I reached before time with my family. At reception, staff told me to wait and I am in the queue after 2 patients. I waited till 0215pm and staff was eager to send 2 more patients in addition to 2 patients. When I asked, she was not able to help me and were making the things. I had to leave after waiting for 30min without consultation since I had another plan. Staff needs to be more active, should give true information so patients can manage their own schedule accordingly and refrain from unwanted waiting time.