Indiranagar Specialist Centre., HAL 2nd Stage

The doctor explained the problem n I was happy with his check up n treatment The facility at the clinic is also very good

Wonderful doctor. I have been visiting him for my family members over the years and he has always given the right prescription and advice. Would definitely recommend him to everyone for any ortho issues.

My husband had hip severe , n we took treatment with Ram Iyer , Really he checked him wisely n diagnosed very nicely n gave the treatment, after taking treatment with him he is feeling much more better, now he is pain free man

I always recommend dr, Ram Iyer for all Ortho problems , he gives the best treatment

Thankq somuch dr***********

The doctor was clear in his diagnosis and explained the medication clearly both verbally and in the prescription. He has his own sense of humour which works for me. overall satisfied with him, have been seeing him for many years.

Doctor very well understood the problem and suggested all treatments that I could easily do at home with very less medicine.

Excellent approach in solving the issues. Minimum medications. Post medical services good and need to be commented

He is truly a God send in the world where doctors are scrambling to just make a quick buck. Even tells his patients not to come to his clinic if one stays very far. An amazing doctor who listens, heard and then recommends the best available treatment for the situation one is in. *** ***** *** ***** ** ** **** *********** ***** *** *** **** ****** *******

Although doctor diagnosis and treatment recommended seemed fine, the customer service and support staff need a lot of improvement.

First, the location provided through Practo on Google maps was wrong. Despite repeated calls and attempts, the receptionist couldn't explain clearly how I should reach mostly because he couldn't understand where I was standing. This left me hobbling along 13th main in the dark to reach the office. Not a great start.

Second, as some others have pointed out, expect to wait even if you have an appointment scheduled because the clinic runs on a sign up and wait model.

My biggest and final issue was on communication regarding payment. I'd forgotten my wallet and asked the receptionist whether they accept Paytm to which she said yes. When it came time to pay for my blood tests, the technician said no Paytm but card or cash is fine. I explained that I didn't have my wallet on me to which he said I could paytm him and he could transfer the money to the clinic. At this point, he also made an unnecessary comment about how I should get a bank card which made me feel like I should just get the test elsewhere. Still needed to pay for the visit so I wanted to just give the doc feedback on this experience and ask if I could paytm the clinic.

This led to a fiasco where the doctor was yelling to reprimand his staff in front of me and asking why anything with Paytm even came up. The receptionist changed her story 3 times...turns out she doesn't know what paytm is and claimed I never asked her about payment. The doc also made it seem as though I was looking for a way to not pay his fees. I assured him I'd come back with cash the next day to clear his dues. At 9:30am this morning the same receptionist calls to check whether I'm coming. When I go to drop off the cash, the doctor rudely waves me off while speaking to another patient. I guess we know where his staff has learned poor customer service where you treat people like minions.

Overall, although I'm sure Dr. Iyer is a competent practitioner, I'd prefer a clinic with better customer service that operates in the digital age.

Practo, please ensure you update this listing with the correct location on Google maps to avoid headaches for other patients with mobility issues.

Doctor was very calm and composed and very knowledgeable. He found that the wrist has fracture even after first hospital denied of it. He explained every question with clarifications.i would definitely recommend him ** *** *****