Excellence Esthetics Clinic, Gurgaon Sector 5

Subject: Disappointing Experience with Dermatologist Visit

I am writing to express my dissatisfaction regarding my recent visit to your clinic for acne treatment. Despite your recommendations and prescribed treatments, I have not observed any significant improvement in my skin condition.

During my consultation, I appreciated the thoroughness with which you addressed my concerns and the treatment options you suggested, including antibiotic therapy and chemical peeling. However, after following your instructions diligently and investing both time and money into the prescribed regimen, I am disappointed to report that my skin continues to break out, and if anything, it appears more dull than before.

Furthermore, I am concerned about the frequency of follow-up appointments. The three-day interval between visits does not allow sufficient time to assess the effectiveness of the prescribed medications and treatments. In my opinion, a revisit interval of at least 7-15 days would be more appropriate to accurately evaluate progress and make any necessary adjustments to the treatment plan.

Additionally, I must address the issue of the charges incurred during these follow-up visits. The fee of almost 4k for each appointment, especially considering the lack of discernible improvement in my condition, feels disproportionate. I find it difficult to justify such expenses when the expected results are not being realized.

As a patient seeking resolution for my acne concerns, I had hoped for more tangible results from the treatment plan outlined during our consultation. I am now left feeling frustrated and disillusioned with the entire experience.

I kindly request your reconsideration of both the treatment approach and the follow-up protocol to ensure a more satisfactory outcome. Additionally, I would appreciate a review of the charges incurred during the follow-up visits, given the current circumstances.

Thank you for your attention to this matter. I trust that you will take my feedback into consideration and work with me to find a more effective and equitable solution to address my skincare needs.

What struck me most about Dr Taneja is his calm disposition, which proved very comforting to me as a patient while explaining things to him. Secondly, though he works from a small office, his prescription sheet is among the most descriptive I have seen. Hospitals don't hand out such clear prescriptions. Lastly, his Keep Calm meme is written in a heavy metal font, so if he listens to heavy metal, he gets extra points!

Wish this young doctor all the success, and hope he grows in insight with every experience he gains!

I have few other queries before taking chemical peel treatment , but i am unable to connect with doctor on call , i have marriage after 2 months , can i take chemical peel ? How long after chemical peel i can take bridal facials ? Will it make my skin more sensitive ? Will it take more time to heal ? I dont want to take risk before marriage so need to know that my skin must look normal during wedding , if it will take more time to heal or i can not take makeup or bridal facials , then i will prefer to do it after wedding, please answer it as i have very little time left to decide

This feedback was long due from my side. So here it is.

As per my opinion, the rating of 100% doesn’t do justice to the doctor. It should be even more!

I had been suffering from acne for about 10 years and had consulted many doctors before. With them, the acne used to get suppressed during treatment but became active when it was stopped.

But with Dr. Taneja my acne got treated completely. It has been four months since my treatment got finished and my acne are gone for the better. I still get a one or two bumps here and there sometimes but with care they usually do no leave much impact.

The Doctor is very patient and logical while explaining the issue and treatment to you! No doubt the treatment was long but still very satisfying. I recommend the doctor to you without any reservation.

Dr. Taneja is very methodical , very professional & very friendly. He has lots of patience to listen to the patients problems &give satisfactory solutions. His instructions in the prescriptions are clear. There is no ambiguity about the use of medicines

That is what I liked the best. I wish him all the success.

He is very humble and explained the issue politely. It’s hard to find a reasonable doctor like him in gurgaon. Finally I can get my PRP also done. Also, I don’t have any feedback to be shared for him regarding the improvement but since it’s a mandatory field I am choosing value for time

Dr. Jitender is terrific. He was very thorough in accurately diagnosing my issue and providing relevant treatment with scope of alternative.

Strongly recommend anyone looking for a doctor who truly cares about his patients and doesn't priorities money.

** ******** ** * ******** *** ****** he has cured me earlier also for the ethnic and pimples and his medicines are so effective that the results are just mind blowing . The staff is very friendly and very cooperative . The Humbleness and kindness of Dr Jitendra don't feel you like a patient . I will recommend to everybody visit Dr Jitendra for any skin problem

Underwent PRP therapy sessions at the Excellence Esthetics clinic for hair thinning. The procedures were performed under proper aseptic precautions with prior counselling regarding the expected outcomes. Satisfactory hair regrowth has been observed following the recommended number of sittings.

Second Visit

I’ve been visiting Dr. Jitender taneja for skin treatment, and I’m very happy with the care I’ve received. He is a good doctor*************** attentive, and patient. He takes the time to explain the treatment process clearly and makes sure I’m comfortable throughout. I’ve seen noticeable improvements in my skin since starting the treatment, and I truly appreciate his expertise. I would definitely recommend him to anyone looking for a skilled and trustworthy dermatologist.