Smile Xpertz, DLF Phase IV

Horrible experience of the RCT treatment done by Dr. Priyanka. It took 20 sittings over 4 months to get one RCT treatment completed for Rs. 28,000! The initial treatment wasn’t done properly, it was in a rush and with a hard hand so it led to a lot of bleeding and pain. *** ********** **** ***** *********** *** **** ******* *** ** **** *** **** ****** **** ** **** ** ****** **** ** ******** None of the doctors have ever mentioned it to me for anything I got done earlier. After the third sitting when the cap was fitted, i got a lot of pain and had to get it removed. Dr. Shalini (junior doctor) took over to do the treatment again as some infection was not removed by Dr. Priyanka earlier. Again it took multiple sittings, soreness, bleeding and pain to get the treatment completed. During the treatment, one of my adjacent tooth developed sensitivity and had to be treated as well. They took the complete mouth/teeth impression four times but every time the cap was flat or too high. *** ******* *** **** ******* **** ***** *** ******** *** *** ******** **** ** *** ******** *** *** **** Treatment had started in November 2021 and the final cap has been fitted after mid March 2022. They kept mentioning their financial losses due to multiple sittings and caps, however, the physical, mental trauma and financial loss they’ve caused to me is beyond anything they incurred. Over these 4 months, both doctors recommended RCT for my other cavity too even though there was no pain and both kept criticizing health and color of my teeth *** **** ********* ***** *********** I visited another dental clinic two days ago *** *** ****** ********* *** ***** ******* ** *** * ****** ****** ******* ** ***** ****** ******** *** ****** ********* *** ********* *********** Overall, it was a pathetic experience at SmileExpertz and I’d not recommend this clinic to anyone. No smiles and no experts!!

I visited Smile Xpertz recently to take opinion of Dr. Priyanka on my horizontally placed lower wisdom tooth, sensitive teeth and some dental fillings. Doctor explained my teeth issues in detail along with the required treatments and future oral hygiene. Based on her suggestion, I went for root canal and wisdom tooth extraction surgery. It was my first surgery so far and I was little scared especially because another surgeon was performing it, but doctor calmed me down with her friendly nature and jokes. Of course there was slight discomfort and swelling post the surgery for a few days and that is usual, but her prescribed medicines really helped. I was in regular touch with the doctor on call/whatsapp throughout the recovery process, and everything went smooth. There was a slight delay in my root canal cap fitting due to a measurement issue, but doctor ensured that I receive the cap on time and specially opened her clinic for me on a holiday as I had a flight to catch. Overall I highly recommend the doctor and her staff (especially Doctor Shalini) who were equally friendly and supportive. I will be moving out of India and doctor assured that I can reach out to her for any kind of dental issue anytime and from any place. Really appreciate the kindness. Thank you doctor.

**** ****** ***** ***** * **** ************* Is a confidence master and does not care about the right treatment.

She said there are 10 cavities with 2 teeth needing new crowns, and the need to remove wisdom teeth which had so many cavities that they they were beyond repair. Total bill coming to 50k. Visit charge was 4K just for cleaning and x ray.

Secondly, she also said teeth had fluorosis and were chalky in nature whatever that means. On top of that she advised getting braces to correct for frontal teeth slightly jutting out. I later found out that this is cosmetic in nature and weakens teeth. If the teeth are “chalky” as per the doc, won’t braces weaken it further!

We were so scared that we wanted a 2nd/3rd opinion and went to 2 more renowned dentists in Delhi. **** **** ***** *** **** ************** ** ***** ***** **** ** **** **** ******* * ***** ********* *** ***** **** ** ******** ************** ****** ** *** **** ******** *** * **** ***** ******* and would highly recommend not to go here. ***** ** ***** ****** *** **** ***** ** ********* ****** ****** **** *** *** *** ****** *** *** ****** ****** ** *******

I was having lot of pain in my tooth suddenly after having dinner, tried contacting many doctors on mobile , fortunately I got connected to Dr Priyanka , I was very anxious because of pain n also because of corona . she guided me , told me medications n asked me to wait for few days , but I could feel somethind had gone wrong . I took physical appointment with her n after diagnosis I went for root canal . it was a very good experience . the clinic was following all covid precautions n it was very comferting . Doctors were very good in explaining me the procedure n after care .