Aastha Medicare, Dwarka

I consulted Dr. Kanu Verma for Hair loss. The medicines suggested by her not available outside, every chemist suggest to take medicines from the shop near her clinic. I requested her to to give me alternative medicines with same solution but she refused. As far as her staff is concerned they said to take medicines from their chemist shop and he also said these medicines will not be available outside so you must purchase medicines from them only.

The cost structure the medicine is given below:

Vighan hair Serum: Cost at her chemist shop approx. 806 rupees

I purchased the same serum at 670 to 710 from outside

Like that she suggested another shampoo "Ora Q Hair Thickening shampoo" was not available outside by this name, the shampoo which is available is "Ora Hair Thickening shampoo" no idea if this is same or different. Upon asking from her she behaved in a rude manner.

The hospital is neat and clean and located in Dwarka. Doctor has good experience and she has set right expectation with regards to my treatment.

I came for hair treatment, As it was my first clinic visit so I was quite trembled but when I met Dr. Kanu, It made me so relaxed, She explained the root cause of my hair problem and advised me to take basic medication with an adequate procedure. It's been only a month and I can observe the positive results. Hair fall has been reduced, dry skin problem has been cured. At last, I would like to thank her for taking care of me and being so skilled at what she do. Every day of my life will be better because of her.

Hello

I need to share something

I have paid online for my both of my appointments but for my last appointment which was on 22.4.2022 I by mistake booked video consultation instead of clinic consultation and I was completely unaware about that. When I reached clinic doctor told me that you are booked for video consultation I checked and she was right. So, I asked her what is the solution Mam, She said I will cancel this appointment from my end and I am writing that patient asked to cancel and you will get your money back from Practo and you need to pay here at my clinic. I said fine. She said that she cancelled it by mentioning that patient asked to cancel and as discussed I paid 700 at her clinic. But I never got my money back from Practo aslo the app is adoring for my feedback for video consultation.

Highly disappointed.

Please look into the matter and give my money back as son as possible.

Thank you

Malika Sharma***********

Doctor asked for a consultation fee again to review the test reports that he prescribed in the first visit and I visited him back just 2 days after that. **** ******* ****** ******** **** * ****** **** *** ************ *** ***** ** ****** *** **** ******* *** *** ***** ***** **** ********** ** ***** *** * ************** *** I would recommend that people should avoid visiting him as you will be prescribed a series of tests in the first visit and then you have to pay the consultation fee again for the review of those test reports