
MBBS, MD - General Medicine, DM - Gastroenterology
Medical Registration Verified
87% (634 patients)
Dr Arvind Kumar is a Senior Consultant and expert in Gastroenterology, associated with renowned Artemis Health Institute, Gurgaon. He also runs NCR Gastro - Liver Centre in Gurgaon. He has 21 years of experience,has performed over 10,000 procedures and seen more than 25,000 patients. He looks after patients with health issues such as digestive diseases like heart burn, acidity, abdominal pain, constipation, diarrhea, obesity, Anemia, Piles, liver diseases like jaundice, acute viral hepatitis , chronic hepatitis B & C , acute and chronic pancreatitis, celiac disease, children with pain abdomen, failure to grow, constipation etc. He had previously served top notch medical facilities in India and gained specialized exposure. Dr Arvind Kumar has always been upfront in lending a helping hand to the medical industry by indulging in some exceptional research work which has proved to be beneficial. He is often invited to attend conferences, workshops as guest speaker. Alongside attending patients, Dr Kumar takes keen interest in writing informative articles for leading national and international publications. In 2003, he won Meena Dhamija Award for paper presentation.Dr Arvind is one of those doctors who are well respected by patients and medical fraternity for their services. He keeps himself updated with the latest in the medical field and strives hard to come up with newer treatments. He is an accredited member of multiple medical societies specially Society of Gastroenterologists of India, India Society for Gastrointestinal Endoscopy;American Society of Gastrointestinal Endoscopy etc. Patients can look forward to obtaining A-One treatment from him.
Dr. Arvind Kumar is an excellent doctor and a very good human being. The clinic atmosphere was excellent, and the staff briefed me well about my illness. The wait time was short, and the consultation fee was very reasonable.
We have been seeing Dr. Arvind Kumar for the last 20 years. My wife is under his care, and he is a very good doctor who provides the **** treatment.
Dr. Arvind Kumar was attentive, explained everything clearly, and was encouraging during the consultation. The clinic environment was good, and the staff were supportive and soft-spoken. The consultation felt worth the fee, though it was a bit on the costlier side.
The medicine prescribed by Dr. Arvind Kumar did not make any difference to my health.
Dr. Arvind Kumar was very kind and behaved like a well-wisher. He made me feel comfortable, almost like a family member.
I recommend Dr. Arvind Kumar. The experience was good.
Dr. Arvind Kumar has a very practical approach *** ** ****** ************** The clinic environment is comfortable, and the wait time is reasonable. He shows genuine concern and provides a very good diagnosis. I would definitely recommend him.
I recommend Dr. Arvind Kumar. The doctor was friendly and explained my concerns clearly, making the visit a good experience.
Dr. Arvind Kumar was well-behaved and provided an excellent experience during the consultation. Although the wait time was longer than expected, the doctor's behavior made the visit worthwhile.
Visited For Gastro Treatment
Happy with: Doctor friendliness
Dear Dr. Arvind Kumar,
I hope this message finds you well. I’m writing to provide feedback on some concerns I’ve experienced regarding your appointment system, the behavior of your staff, and your own timeliness, which I believe are critical for improving the patient experience.
It has become a common experience, not just for me but for other patients as well, that despite having scheduled appointments, there are frequent delays, often resulting in wait times of 2 to 3 hours. This happens even when the appointment is made in advance, *** ***** ** ****** ** ** ************* **** **** ***** ***** *** ******* *** ***** ******* It gives the impression that the time and comfort of your patients are not being valued.
More troubling is the perception that this delay is not just due to the staff, but also to your own tardiness in starting or attending to appointments. Patients are often left wondering why they are kept waiting for so long, even though they have made the effort to book appointments in advance. This not only causes frustration but also raises concerns about whether the delays are deliberate or reflective of a lack of respect for the patients' time.
It is essential, Dr. Arvind, that as a professional, you maintain punctuality and ensure that your patients are treated with the respect and attention they deserve. It feels unfair when we, as patients, are expected to wait excessive amounts of time due to mismanagement of appointments or any personal delays on your part.
In my humble opinion, you have an opportunity to address this issue by ensuring that your appointments are managed better, that you personally arrive on time, and that your staff is more communicative and responsible in handling patient concerns. Such changes will not only improve patient satisfaction but also uphold the professionalism and ethics expected from a respected doctor like yourself.
I hope you take this feedback as a constructive suggestion and make the necessary improvements to enhance the overall experience for your patients.
Thank you for your attention to this matter. I look forward to seeing positive changes in your practice.
Best regards,
Gagan