Dr. Arvind Kumar
MBBS, MD - General Medicine, DM - Gastroenterology
Medical Registration Verified
86% (543 patients)
Dr Arvind Kumar is a Senior Consultant and expert in Gastroenterology, associated with renowned Artemis Health Institute, Gurgaon. He also runs NCR Gastro - Liver Centre in Gurgaon. He has 21 years of experience,has performed over 10,000 procedures and seen more than 25,000 patients. He looks after patients with health issues such as digestive diseases like heart burn, acidity, abdominal pain, constipation, diarrhea, obesity, Anemia, Piles, liver diseases like jaundice, acute viral hepatitis , chronic hepatitis B & C , acute and chronic pancreatitis, celiac disease, children with pain abdomen, failure to grow, constipation etc. He had previously served top notch medical facilities in India and gained specialized exposure. Dr Arvind Kumar has always been upfront in lending a helping hand to the medical industry by indulging in some exceptional research work which has proved to be beneficial. He is often invited to attend conferences, workshops as guest speaker. Alongside attending patients, Dr Kumar takes keen interest in writing informative articles for leading national and international publications. In 2003, he won Meena Dhamija Award for paper presentation.Dr Arvind is one of those doctors who are well respected by patients and medical fraternity for their services. He keeps himself updated with the latest in the medical field and strives hard to come up with newer treatments. He is an accredited member of multiple medical societies specially Society of Gastroenterologists of India, India Society for Gastrointestinal Endoscopy;American Society of Gastrointestinal Endoscopy etc. Patients can look forward to obtaining A-One treatment from him.
Patient Stories for Dr. Arvind Kumar
I had an excellent experience with Dr. Arvind Kumar. The ERCP procedure to remove the CBD stone was done very smoothly and professionally. He explained everything clearly *** ****** ***** ********** *** ********** His kind, calm, and respectful behavior really helped reduce our stress.
Dr. Arvind Kumar is a very loyal and sincere doctor who examines patients thoroughly. The clinic staff is very helpful, and the clinic environment is satisfactory. Overall, I am satisfied with my experience.
Dr. Arvind Kumar is a great and very skilled doctor in gastroenterology. I am very satisfied with his treatment.
Hoped for better: Doctor friendlinessExplanation of the health issueValue for moneyWait time
We went there for the removal of stunt which was earlier planted in gall bladder. The doctor gave us the timing for 10am-10.30am on Monday, however despite continuous follow up with the receptionist they made us keep waiting. We explained the situation of the patient as being diabetic and is empty stomach, they did not give us a satisfactory answer with regards to the arrival of the doctor. The doctor reached the clinic (ncr’s gastro) at 1.15pm.
The patient was taken to the doctor’s room just before the doctor arrived, they put cannula on her hand and gave ***** anaesthesia without taking the husband’s permission.
We were initially told the treatment will cost 5500 rupees but while we discussed the case with the doctor, he started asking for expensive tests which were not asked earlier.
The doctor was unable to give satisfactory answers.
He might be good at his work but seems too expensive and lacks time management. Though we left the clinic without getting proper treatment.
I recommend Dr. Arvind Kumar. The consultation was positive and I felt confident in the care I received.
*** ****** ***** ** *** ** *** **** ****** ******** He gave a complete insight into the issue and recommended natural healing with minimal medicines. He listens carefully to each patient, and the consultation fee felt justified given his experience.
Visited For Gastro Treatment
Happy with: Doctor friendliness
Dear Dr. Arvind Kumar,
I hope this message finds you well. I’m writing to provide feedback on some concerns I’ve experienced regarding your appointment system, the behavior of your staff, and your own timeliness, which I believe are critical for improving the patient experience.
It has become a common experience, not just for me but for other patients as well, that despite having scheduled appointments, there are frequent delays, often resulting in wait times of 2 to 3 hours. This happens even when the appointment is made in advance, *** ***** ** ****** ** ** ************* **** **** ***** ***** *** ******* *** ***** ******* It gives the impression that the time and comfort of your patients are not being valued.
More troubling is the perception that this delay is not just due to the staff, but also to your own tardiness in starting or attending to appointments. Patients are often left wondering why they are kept waiting for so long, even though they have made the effort to book appointments in advance. This not only causes frustration but also raises concerns about whether the delays are deliberate or reflective of a lack of respect for the patients' time.
It is essential, Dr. Arvind, that as a professional, you maintain punctuality and ensure that your patients are treated with the respect and attention they deserve. It feels unfair when we, as patients, are expected to wait excessive amounts of time due to mismanagement of appointments or any personal delays on your part.
In my humble opinion, you have an opportunity to address this issue by ensuring that your appointments are managed better, that you personally arrive on time, and that your staff is more communicative and responsible in handling patient concerns. Such changes will not only improve patient satisfaction but also uphold the professionalism and ethics expected from a respected doctor like yourself.
I hope you take this feedback as a constructive suggestion and make the necessary improvements to enhance the overall experience for your patients.
Thank you for your attention to this matter. I look forward to seeing positive changes in your practice.
Best regards,
Gagan
Dr. Arvind Kumar has good behavior and takes time to understand your illness in depth before starting treatment.
I visited Dr. Arvind Kumar for an emergency late in the evening. He was very thorough, spent time explaining everything, and even called another doctor to help me. The clinic was nice, and he was friendly, pleasant, and caring. I highly recommend him.
Dr. Arvind Kumar and his staff were very cooperative. I felt well taken care of during my visit. Thank you very much for the good experience.
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