Viaan Eye & Retina Centre, Gurgaon Sector 57

While the doctor is really good, the management of the clinic is really bad. I had gone with my mother today for her appointment which was scheduled at 12 noon. we reached at 11:50 and we were informed that we will have to wait for about 45 minutes to an hour as the doctor is in a surgery. This is not the first time this has happened with us. Our last visit, which was also the first time we were consulting Dr. Sanduja, we were told we will have to wait for about 45-50 minutes before we actually get to see the doctor. When we raised an objection and made some noise, they let us see the doctor early but this is really no way. If the doctor is in a surgery, isn't it the duty of the clinic to inform the patients who are coming in for an appointment? Do the patients and the people accompanying them have no work or meetings that they have adjusted keeping the appointment timings in mind? This level of unprofessionalism is really disappointing.

I went there for my daughter's eye injury. My 8year old daughter had pain in her eye and was reluctant to put eye drops in the beginning to which the impatient doctor replied that we have ways to put the eye drops forcibly too. Will you expect a doctor to behave like that? A crying child needs assurance and not such an arrogant behaviour by the doctor.

Second thing, we had to go twice for followup. So, the first followup was free ( the next day after consulting) but the second follow up which was the next day, we were asked to pay the full consultation fee of 1000 Rs again. Why so? Very weird system. The other doctors I have visited so far always have a followup fee which is less than the consultation but here you would be asked to pay the entire consultation fee again for followup too. This highlights the focus area of the entire clinic.

Doctor works at Viaan Eye centre. Though Dr is highly qualified, the staff who actually does eye checkup for the lenses ** ********* ** ****** *** ***** ***** ******. I had complaints of eye strain for which I visited the center first time. My eyes were tested and I was told my lense number hasn't changed and the glasses I am wearing do not need a new lenses.

Two weeks later I again went there because I was still keeping eye strain. This time a different staff, * ******** ********, tested my eyes, she told me sir you number has reduced by 0.75. She prescribed me that number.

I went ahead and got my new specs and pair of glasses as per latest prescribed number. However a week l still I wasn't satisfied with my new lenses for the prescribed number. **** **** * **** ** * ********* ****** *** *** ***** *** ***** * **** **** **** ** ** *** ******* **** ** **** *** *** ** ****.

I wasted 4K on lenses and I have to buy new lenses worth 4K again.

Doctors two visited costed me Rs 20000.

We were charged for the services we didnt take. On arrival,We specifically told that we were there for surgery and not check up as I have had multiple checks before. We were charged for before surgery checkup that too at double the rates which also did not happen as the surgeries were on hold due to lock down.*** ***** ******* ** ******** *** ******** ** ***** **** *********I would not like to recommend

I had fallen face down and had an injury on the area above eye and below eye brow line. I consulted the doctor to check if there’s any damage/problem to the eye proper. He was very professional and soothing while examining and concluding that there is no eye damage

I had consulted Dr. Neeraj Sanduja for my father who is suffering from Macular edema and Glucoma. We have been doing treatment from several other doctors of NCR from past 1 year and the vision of my father was continuously detoriating. Dr. Neeraj treatment gave results in just 15 days and the vision of my father has improved. He is humble and patient enough to give appropriate time to each patient and clarifies all doubt. Highly recommended and God Bless him🙏

Experience was not good as i called before going to this eye center, they told me that sir please come, consultation fees is Rs 800/- only and when i went there, they unfortunately declined the conversation and said that consultation fees is Rs 1500/- , not less than it. It doesn't matters to me that i have paid 1500 and don't bother about this cost but their attitude was wrong. They should not commit wrong points like this on phone calls. Though doctor was nice and well treated.

No words can complete a thank you note for a Doctor.. and for Dr. Neeraj, since day one of the visit, I was at peace..

I had an eye injury due to shuttle cock hit my right eye.

He, very patiently observed the condition and then advised a small surgery.

All went well till now and am recovering under his guidance.

The most important factor is our own trust from whom we are getting treated. God bless everyone 🙏

Very good experience visiting Viaan Eye for the first time …Dr Sanduja seems to be gem of a person , so polite and humble , made us feel so comfortable , narrated the problem so well … the staff were so cordial and polite … feeling happy !

I will highly recommend Viaan Eye centre for your eye care .Highly advanced facilities and nice invornment.Hospital staff is soft spoken and very helpful.And Dr.Neeraj Sanduja is excellent and experienced doctor.he is very helpful.i will highly recommend Viaan Eye Centre for eye care