Visited For Orthopedic physical therapy
I do not recommend the doctor
Hoped for better: Wait time
Huge issue- waited for more than 90 mnts despite appointment and then also the check up did not happen as there were more patients waiting. Time is important for everyone- if there was issue and the doctor was delayed due some issue- the hospital could have called and asked to come later by that much time
Dr. Saurabh Rawall replied
We thank you for the time you have put in writing this feedback. We understand the difficulty you faced while waiting for your turn to see the doctor. We have checked our records and found that your appointment was at 3:45pm on 17 April. You reported to the OPD about 11 minutes late at 3:56 pm. And you asked for a refund at 4:31pm which was promptly given to you at 4:34 pm. Sir, when a patient is late for his appointment, we have to take in the next appointment or walk-in patient so as to optimize the utilization of clinic timings. Sometimes there are complicated cases needing extra time for examination and therefore the waiting time may be more than patient expectations. For the future, we assure that you will be seen within half an hour of your appointment time provided you report to the OPD at or before your appointment time. We wish you the best of health and a speedy recovery from your problem.