
MBBS, MS - ENT
Medical Registration Verified
86% (176 patients)
Dr. Susheel Kumar Kaura has an ENT(Ear Nose Throat) specialist and surgeon with his clinic in Pitampura (North-West) Delhi. He has been successfully running his own ENT practice for the past 24 years. During the course, he has pleasure of treating of more than 1,00,000+ patients & conducting more than 10,000 (major and minor) surgeries. He is passionate about his work & believes empathy towards his patients is a doctor's biggest asset.
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
The doctor is amazing, very experienced.
However we have been very very dissatisfied with the reception staff. Visited twice and both times, we faced an issue with their appointment system.
Took an appointment for 12PM. Reached at 11:55.
He sent someone before me, and told me that “the doctor came at 11:50 and there was a patient already here, so the doctor won’t wait for your appointment” and clearly stated that “it’s first come first serve” (This happened on 7th March).
For my second appointment on 26th March, called him and he told that we have given appointment till 12:45 so you can come at 12:45. I told him I want an early one because I had somewhere to go. I specifically asked him that if I come early, he told yes I’ll send you first then. I reached at 11:45 and still waited till 12:45, I was third in the row even after arriving there first for “first come first serve”.
It’s a request to please take a look at the management & reception.
Thank you
Visited For Sore Throat
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
He was very apt with his diagnosis, he knew the root problem and didn't beat about the Bush. He examined properly and then only derived the conclusion. Gave the exact medicines which were needed, which resulted in speedy recovery which wasn't the case till now. Thank you Dr. Susheel.
Visited For Audiometry Test
Happy with: Explanation of the health issue
Time of appointment was fixed as per my request Patient hearing and good diagnostic approach *** **** **** ********* *
Visited For Sinus Disease
It was bad experience. He make me fool n dnt give u ans that what is ur prob.. i ask her what is the prob so he said why r u asking u wont to be a dr..
Visited For Blocked Nose
Hoped for better: Explanation of the health issue
The doctor didn't even look at the nose of my daughter and wrote 2 x rays. when I took the x ray reports next day to him, he refused to see the x rays and asked us to come after 5 days. He delayed the treatment of my lil girl for 5 days.
Visited For Hearing Deficiency Assessment
Happy with: Treatment satisfaction
I was very satisfied with the treatment.I have been called for the follow up which made me realise that the Doctor is concerned about me
Visited For Throat and Voice Problems
Sheer Brilliance...Doctor listened to me very patiently which to my mind speeded up my recovery greatly...
Not taking interest to solve my query and dixnot give me any advice of my older treatment also i felt partiality there that some patient got 15minute time but he gave me only 2minute time
Happy with: Explanation of the health issue
*** ****** ***** ** ** ************* *** speaks very less.
Consultation charges of Rs 800 is very high. I have give time of 7:30 pm but actual time came to 7:55 pm after two patients review.
The magazine kept there was at lest one year old.
I would suggest to have free wifi there so that patients and Attendent can pass their waiting time comfortably
Visited For Ear Pain
Happy with: Treatment satisfactionDoctor friendlinessValue for money
It was a great experience, ** *** *** **** *********, doctor is very good at finding out what exactly is the query, by resolving it slowly as every process takes some time. Medicines recommended are too fairly a best deal, and if one ask any doubt doctor is there to help you out.