Shoulder pain

My mother  went down 3 years ago and all the weight went on to her right shoulder , she is having this pain in her  shoulder from then but few month ago a dentist gave her injection on right hand and from then onwards she is in very pain we tried orthopedist he advised physiotherapy but it didn't worked . please advise
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physiotherapist is done for long time . if things doesn't improve then she will require further investigation and shoulder injection .
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