BPS dentures

Yesterday, Doctor's placed BPS Ivoclar dentures in my dad's mouth. Dentures has brand name ` BPS ` in upper dentures. Dentures are in normal cover. We did not get dentures box , dentures guide, patient glance. they give us only dentures with small cover.When I checked in BPS website they mentioned that box,guide and patient glance as a kit.But we did not get these items. When I asked them they said that BPS dentures will come like this only you will not get box and all. Please help me what to do? How to proceed?
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with the logo printed on the dentures, you can make sure that they are ivoclar bps dentures.., and i get these dentures done in india's best lab dentcare from kerala..., even i get them in a cover. they never came with box,guide and all. so, need not worry.
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