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I paid But I haven't get Video Call from

2022-10-14 16:13:36
Dear Practo, Last Day i booked an appointment through Practo Video Consultation to Dr. Sanjay Jain. As usual I paid through Online. I paid already. Also deducted balance from my account. My consultation time was 6.10 pm today. But today I haven't received any call from Practo. My brother is in tensed. And when I checked in Practo app there the message shows Your Consultation is now over. Please Help me or Refund My Balance. I give Screen Shots Of Booking Consultation. Thank You.
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Answers (9)

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Contact practo support team

Answered2022-10-15 05:30:35

YESNO

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No problem can chat with cosultant he will definitely make a video call

Answered2022-10-15 00:07:18

YESNO

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Please contact practo support team

Answered2022-10-14 16:16:09

YESNO

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Contact customer support

Answered2022-10-31 08:35:11

YESNO

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Can help you, kindly provide me detailed history for proper diagnosis and further management

Answered2022-10-15 11:35:25

YESNO

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U have free follow up for 7 days U send the msg to the doctor He will call u back
Next Steps
Inform to the support team ,they will guide you

Answered2022-10-15 02:48:04

YESNO

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Contact practo support.

Answered2022-10-14 19:04:37

YESNO

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Apparently the consulting doctor accidentally ended up the consultation with you, that's why i always recommend that start the chat quickly or when doctor is online.
Next Steps
contact The practo team and try contacting Dr. Sanjay Jain himself in your free follow up

Answered2022-10-14 17:26:44

YESNO

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Contact practo support team regarding this

Answered2022-10-14 16:21:25

YESNO

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