Dr. Venkatesh says that NU Hospitals emphasizes that the entire hospital is for the sake of the patient. The infrastructure, the equipment, the doctors, the hospital staff, the processes - everything is meant for the sake of the patient.The patient is at the center of all the activities at NU Hospitals and it is made sure that he or she is treated with compassion. Further, the process of ensuring that the patient is at the center of all the hospital's activities should be seamless and this is implemented through good teamwork between departments, personnel and teams. Dr. Venkatesh says that in order to ensure effective medical care at NU Hospitals, periodic reviews are conducted. The senior doctors in each department always review every medical activity. Regular, continuous feedback from patients is obtained so that if there have been any slip-ups or any instance or instances of non-compliance, correction of the same immediately takes place.