Dr. Ramya. M replied
Miss Monal came to us for the aesthetic treatment of her upper central incisors. She opted for full ceramic crowns. The treatment was done by a prosthodontist and the work was sent to Dentcare lab ( which is among the best labs).
Miss Monal mentions that " she is stuck with bad crowns". I wouldn't hesitate to put up the picture of her crowns, post treatment here, but that option is not there in practo. We are willing to put up the pictures because her crowns look very natural.
Since she was not sure about how the crowns would look...before fixing the crowns ,our prosthodontist gave her the option of fixing the crowns temporarily for 2-3 days....so that if there are further changes in the crown, it can be made.....but they insisted on fixing the crowns permanently.
I couldn't take her calls as I was busy....we did give them an appointment on the same day and spent two hours with them ( 22-11-2017, 8:00pm - 9:45pm) .But when they were not convinced about it...we gave them the alternative options. They didn't agree for any option.
I had told her on that day and I am mentioning it again....please take a second/ third opinion from any prosthodontist....if there is any flaw in our work...get it in writing that there is a flaw...
I have requested Practo during the telephonic conversation and I am requesting again...please make a provision to upload the photographs. If that option was there, then putting the pictures here would take care of everything.