The Calcutta Medical Research Institute, Alipore

It was 3rd of May 2021 and both of my parents were advised to do a covid test and given antibiotics as they had mild fever. After many of the phone calls which I made I was able to get the test done the next day (minimum report delivery time span was 3 days). The test results came positive. During these 3-4 days after the doctor had visited the saturation was in control and there were no symptoms. The day the covid medicines started, the same afternoon my mom's saturation level started to drop. I tried proning but the level just dropped from 95 to 84. I made up my mind to get her admitted. I called 10-12 hospitals, but everywhere the answer was no bed available. After an hour of trying and with the help of my friend Dr. Swati Dasgupta, I was able to get her admitted in a private hospital on 08/05/2021. My preference was always CMRI, but couldn't get a bed there. The next day of the admission i.e. 09/05/2021, I wasn't able to contact the hospital over telephone to know about the whereabouts of maa. I was feeling helpless as I had baba too whom I had to take care of. Here I have to mention about Dr. Suman Mitra whom we had known since 2020 as he had treated my father. He who is more than a doctor for us. Just when I was about to go to the hospital, I get a call from Dr. Mitra to know about maa's condition and also get a chance to shift maa to CMRI in covid general ward. I didn't know what was going to happen thereafter but the thought that Dr. Mitra would be treating maa was a positive thing for us. From May 9th maa was under Dr. Suman Mitra's supervision. After just 2 days of her admission I come to know maa has been shifted to ICU as her oxygen level at one point dropped to 68. Here I come to know about the term "HAPPY HYPOXIA"

It happens when people are unaware they are being deprived of oxygen. As a result, the COVID-19 patient, on the outside, appears to be alright and happy. Patients infected with the virus, with extremely low blood-oxygen levels are as comfortable as one can be with an illness and talking to doctors normally (MAA TOO WAS HAVING THE SAME)

The same afternoon I get a call from the ICU department that they need my consent as maa would be either requiring BIPAP or HFNO (High-Flow Nasal Oxygen) and if that too doesn't work then she has to be put on ventilator support. Without any further thoughts I give my consent. She was talking to us normally, cracking jokes sometimes etc. It was unimaginable for us to think how can a patient be so normal when she's so critical, when her demand for oxygen is so high. After a day I come to know they'll keep her on HFNO support (WHERE SHE WAS GETTING 60 LITRES OXYGEN PER MINUTE ALONG WITH 15 LITRES EXTRA OXYGEN i.e a total of 75 litres of oxygen per minute was her requirement) and not put on ventilator support for the time being. Only prayers were what we could do at that point of time (I had to keep everything hidden from baba as his condition wasn't good too, but luckily the saturation didn't go below 90) It was a span of a week where maa was kept on HFNO support along with other steroids, remdesivir etc. She was in a very very critical condition. After another week one day I get a call that they have reduced the level from 75 litres to 15 litres and would decrease gradually based on her requirements. The litres come down from 15 to 10 and then 8. The HFNO had been removed to NRBM. Many scans had been done during that time which showed her lungs were damaged severely because of covid pneumonia. It was completely white. But to God's grace she was responding to the medicines etc. Gradually the litres came down and saturation level went up. We used to wait in anticipation for the one video call which the ICU department used to make so that we could talk and see maa for a minute or so. Some days were such when maa would just look at the phone and not say a single word. Only tears rolled down. It was 21st day of her admission, the NRBM gets replaced to normal face mask with 2-3 litres oxygen intake. After two days she got shifted to general covid ward as her health didn't deteriorate and she was maintaining the parameters. Here the physiotherapy gets started for the lungs to get cured but oxygen requirement was permanent. The face mask gets replaced to nasal cannula. Things start to get better and for the first time I feel that there's always light at the end of the tunnel. On the 28th day Dr. Suman Mitra calls and says he's discharging maa tomorrow, but maa would be requiring oxygen at home along with physiotherapy. After a month long battle for both maa and her doctor it was time for her to come back home.

About Dr. Suman Mitra whatever I say or write will not be enough. He's the doctor who will always go above and beyond and work tirelessly towards a healthy outcome.Your experience and the positivity which you gave and always give played a big role in boosting up my confidence. He's not only a good doctor but also a great human whose presence holds a positive vibe that is more powerful than any prescribed medicines. His kindness, sincere caring, and concern make everything better and is a great encouragement.

He has always been successful to keep our spirits up though he had so many other patients amidst his non stop and strenuous covid rounds. As a doctor, you’ve gone above and beyond everything. The questions which not only me, my sister, my mesho, Baba used to ask and he answered each and everything so patiently. He made us understand the complications and the situation which maa was going through so easily. He calmly explained to us in simple terms, all that we needed to know about maa's health condition. The way he motivated maa during the whole fight is beyond words. I felt so guilty at times to disturb him as he too is a human being who is dealing with something which we can't think of sitting at home.

Thank you so very much for taking care of maa and tolerating us with our silly questions.

As I always say, God could not be everywhere, so he made sure that we have doctors like you who have the gift of healing mankind. Having a doctor like you is something that nearly everyone wants, but many people never get to experience. We are lucky we have you. Baba and both me and bon and now maa too we treat you as our family. You have my maximum respect, and I am always indebted to you for giving maa a second chance to live 🙏🙏🙏

Now when maa is back home, having her regular physiotherapy and constant oxygen supply, I keep on texting him whenever the saturation levels drop or for any other queries, he's always there to reply back. Maa is better than before but the fight is still on as the lungs can only get better through physiotherapy.

Thank you and all the staffs of CMRI for the hard work, for helping our community and putting yourselves on the front line to combat COVID-19, for the difference you all make in the lives of your patients 🙏

MY WHOLE MOTTO OF WRITING THIS IS SOMETIMES IT JUST HITS YOU AND YOU LITERALLY DO JUST THINK HOW IS THIS HAPPENING TO US? IT IS ONE OF THOSE, IT'S THE KIND OF THING THAT HAS HAPPENED TO OTHER PEOPLE AND YOU HEAR ON THE NEWS AND KNOW THE STORIES BUT ACTUALLY TO BE ON THE END OF IT IS A WHOLE DIFFERENT PERSPECTIVE AND YOU REALLY SEE THE DARK SIDE OF COVID-19

I don't want anyone to go through the same situation which we had to for the last one month and still is. As per maa she used to literally feel scared as everyday she could see someone or the other in the ICU was no more and the thought of not being able to see us anymore made her feel wretched.

LIFE IS VERY PRECIOUS. THERE'S NO HARM IN WEARING A MASK SO THAT YOU YOURSELF AND YOUR LOVED ONES CAN STAY SAFE. LITTLE PRECAUTIONS WHICH WE NEED TO TAKE TO HELP THE FRONTLINE WORKERS IN THEIR BATTLE TO SAVE US 🙏

P.S - AMIDST THE WHOLE FIGHT ONE THING THAT ALWAYS MADE ME FEEL POSITIVE WAS THAT I KNEW MY MAA WAS IN VERY SAFE HANDS

My blood pressure suddenly gone up and I was rushed to CMRI emergency by my office colleagues on first week of March.Since my BP is not controlling they asked me to get admitted. So I admitted in CMRI under Dr.Suman Mitra. Actually I have never consulted him before but all my colleagues told he is the best General Physician in CMRI. After seeing me he said “don’t worry you’ll be fine very soon “. His words itself gave me a big confidence since I was mentally down at that time. He did all the tests which are required to diagnose my issue. His treatment was absolutely correct and I was discharged with in three days.

Later I visited his Lake Garden chamber for my follow ups. Over there also he explained all my issues very well and treated me very friendly manner.

Most important thing is he always responds to our phone quarries and that was a great relief during Lockdown period. *** ***** ********* *********** ***** ** ********** Thanks to him today I stay at home tension free during this Lockdown period. So I highly recommend Dr.Suman Mitra for aa my friends.

We cannot thank Dr.N K Saha enough for the way he looked after our 75-year-old mother. My mother had experienced abdominal pain from a gall bladder stone. Dr. Saha expertly examined and diagnosed mom’s condition. He patiently listened to us and answered all our questions and discussed all the options. He clearly explained everything and also provided assurance to try his best at the time of operation, as my mother has a pacemaker due to cardiac reasons. After the surgery, mom’s recovery has been amazing. Dr. Saha has a fantastic team with him, from the friendly and helpful staff to the brilliant supporting surgical and hospital teams. His behavior, and way of surgery really amazing, we are really thankful to God, that we receive blessings through Dr. Saha. It is difficult for us to fully express our heartfelt gratitude for what Dr.Saha has achieved and the manner in which he did it. Truly amazing. Thank you!

It is difficult for us to fully express our heartfelt gratitude for what Dr.Saha has achieved and the manner in which he did it. Truly amazing. Thank you!

I have been associated with Dr Lahiri since 2011. My mother was a patient of Sleep Apnea. Several times she was in ventilation and every time Dr. Lahiri had given his best to bring her out from the critical illness. Dr. Lahiri's outstanding performance has made us feel proud to be attached with him for last 10 years. He is a very soft spoken person. In any medical emergency I and my entire family seek his kind advice. Last month I was admitted with Covid positive under his supervision and I got cured. I will always refer Dr. Lahiri, an eminent Dr. of CMRI/CK Birla for any medical assistance in future. The best part of him is that he has the capability to handle any critical patient with utmost care and attention as the occasion arises.

I wish to express my sincere gratitude to

Dr.Biswarup Lahiri for his best medical treatment and guidance that I have ever experienced in Kolkata. ** ** *** **** *********** *** * **** **** **** *******

I highly recommend Dr. Biswarup Lahiri to everyone for his exceptional line of treatment.

To share the experience with the doctor I have to start from beginning to this episode.All of sudden in the previous week of Diwali, 2019 Tuesday my wife was having some feverish feeling and abdominal discomfort. We tried some Paracetamol 650 initially and got some intermittent relief. But after couple of days it got deteriorated and severe headache plus body ache added in her discomfort. High fever was there in every 6 hours after having paracetamol also. Then Saturday we consulted our local house physician who is MD in general medicine and DM also. Correctly he did not give antibiotic immediately and asked us to do some blood test so that we can pick the root cause of the fever. Monday we got all the blood reports (including Dengue, Malaria, typhoid etc.). But fortunately and unfortunately there were no abnormality found in the reports also. In the meantime my wife was in lot pain having high fever & severe headache. Then my local doctor started a multi spectrum antibiotic for last try to treat her from home. But Tuesday situation did not change and my doctor suggested to admit her in hospital as fever & headache persisted for 7 days. Then I had to admit her in hospital but where?? That was the question. Fortunately one of my relative advised me to admit her under Dr Suman Mitra in CMRI hospital. I took her in the hospital and explained the situation & history to the doctor. Dr Suman suggested us to admit her and started the treatment with several blood test immediately. At that time diagnosis was important and we wanted to pick the root cause of the disease first. To be very honest I was bit sceptical about the doctor as Dr Suman as he looks very young and we, the ordinary people always think that good doctor have to be fifty up . Actually we were much tensed as we could not pick the root cause for last 7 days. At the very first sitting I heard the name of Scrub Typhus as doctor was suspecting that also. I heard the name for the first time. On the next day morning all report came up and my wife was diagnosed with Scrub Typhus as result came up reactive. After staying 4 days in hospital and getting treated properly by Dr Suman my wife is now without fever in home. This disease could be fatal if it is not diagnosed early. From doctor I also came to know detection of this disease is difficult but treatment of it comparatively easier. Another difficult part is test of Scrub Typhus is not done everywhere and it is still not very common. But as it is spreading currently in the cities also lab test of it should be done in every diagnostic centre. At the end I would like to thank Dr Suman for his prompt and correct approach to detect the disease and treating her. As I said earlier Scrub Typhus can be dangerous if it is not detected early. At the same time Dr Suman is very approachable and understands the patient relatives condition. This is very uncommon especially in Kolkata where most of the big doctor has God like impression in front of patient relative and hardly approachable. I would like to keep him always in my contact details for any future needs if any.

Cant expresss my enough gratitude to Dr Sujoy Mukherjee (Internal medicine) for giving me the second chance to live my life. I admitted with a brain stroke under Dr Sujoy Mukherjee, whereas i was been his regular patient since 2015 diagonising with SLE. He diagonised me with medicines without any hardcore operation. And all the recommendation decision for multiple opinion starting from Nuerologist to Rheumatologist was so wise and for me it was just a life savior oasis. Thank you so so much for everything mainly for saving my life.

*** ******* ********** ** *** ** *** **** ****** ******* ** **** ** **** He is treating both my parents since 2022. He has complete command over gastro-related issues & explain in details. His treatment approach is very practical. He understands patient parties issues & listen to us. From 2022-early 2024, my mother was doing okay health wise following his recommended medicines, 2024 mid my mother had a gastro related re-issue & since it was too long for her to travel from our place to hospital, we consulted a gastro sitting nearby & that was the biggest mistake. My mother's health issue got aggravated & I had to take her to Dr. Chatterjee. Listening to us, he understood the plight of patient's huge distance travel & treated my mother again. I am highly thankful to him. He plans the treatment based on patient's response.Practo has requested over Patient's registered no. to provide a detailed exp- Highly recommending everyone with gastro related issue to visit him.

Dr Poonam Jalan is an amazing cosmetologist and a skin specialist. My mother, being her constant client, had referred her to me. I live in Mumbai and was suffering from a severe type of skin allergy, which, at a time, was increasing in alarming proportions. Dr Poonam Jalan did an on line consultation and within a couple of days, the allergy had abated by nearly 80%. She was very helpful and really concerned about my condition. I am much better now.

I am deeply grateful to her. I will surely recommend her to all my friends

I have very very negative experiences about Dr Biswaroop Lahiri, my wife was under his treatment in CMRI Hospital under emergency circumstances,**** * ******** **** ** ** **** **** ********** ** ********** *** ******* ***** ** *** ***** **** **** *********** **** ****** ***** *** ******** ** *** ********* ** **** **** * also his behaviour to the patient party is rather rude and he ** ******* ********* ** make the position of the patient s treatment clear to the patients representative ,meeting him to know the position. This disheartening me a lot.

A Mukherjee

I have got a very good experience. I was not aware of cryotherapy but when I went to the clinic the doctor met me with a nice smile on her face and made me satisfied with all my questions. She allowed me while the treatment with my wife and she was constantly making me comfortable with her support that very soon he will be all right. I have got the result also with in 3rd sitting. I felt much more secure that I am at a right place and my doctor is concerned about my husband's problem. She is very helpful and friendly person.