Visited Dr. Astha Agarwal (Obstetrician)
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionWait time
When I consulted Dr. Astha, my initial doctor, on 36th week with my 35th-week growth scan report that revealed my baby's fetal weight was 2.281 kg, which was low, but all other parameters were within the normal range, Dr. Astha immediately declared my condition as IUGR and insisted on hospital admission in the 37th week for delivery. **** * ***** ** ******* ** ******** *** ** ****** ** **** *** ***** ** ****** ********** *** *** *********** ******* ** ** *** ***** ** ***** *** ******** Although I *** ******* ** wait for natural labor, *** *** **** ********* ** ***** *** ********** *** ** ******* She continued to express her disapproval, stating I was taking a risk *** ****** ** **** ***** *** ****** ***** ***** ****** ******* **** **** ** ****** ** ** **** *** ** *** ******
******* * ****** *******, * ********* ******* ****** *** ******* ******** ****** **** **** ********* ********** **** ******* *** *********** * ************ ***** * **** ****** ******* ***** ******* **** ****** *** ****** ****** *** ********* ** *** ***** **** ** * ****** ******** **** *** ******* ********** ** *** *** ** **** ******* *** *** ****** ** *** ****** ********** ***** *** ****** ********* *** ******* ******** ********* ******** ***** ****** *** ******** I went on to deliver a healthy baby girl weighing 2.76 kg at 39 weeks and 2 days via normal vaginal delivery, being discharged within 24 hours.
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Visited Dr. Nikunj Agrawal (Joint Replacement Surgeon)
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
We went to visit him for knee pain of my MIL. He just asked for complaints and asked to get x ray done after x ray he took hardly 1 min to write prescription and asked us to coordinate with Ms chandani for injection. He explained no plan of treatment and what injection was for. ** **** ** ** ******** *** *** ** ********* ** *** *** *** ******* *** ** **** ** ********* *** *** ***** *** **** ***** ** ***** she gave her number and asked us to come on 11 june . ***** **** ** ***** ******* *** ******** ***** *** *** ***** ****** ** ***** * ** **** ** ** **** *** ** *** ***** ***** ** *** **** **** *** ** ** **** *** ** ******** *** *** ******* ** ****** After injection we were asked to come on 18 june. when we went on follow up and told Doctor that no relief is there pain he said you need two more shots of this injection ( one injection was for 45k) and these injections are temporary treatment ultimately you need knee replacement.Had the dr has explained us in the beginning about treatment plan we would have not opted for injections because the procedure was ver painful. Doctor was in a hurry to finish opd . No treatment plan was explained. No pros and cons of injection were explained.
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My patient is in severe pain and lost faith in max hospitals and dont want to go to any hospital *** *** ****** **** ******* *** ***** ******** **** **** ** ****
Visited Dr. Nikunj Agrawal (Joint Replacement Surgeon)
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfaction
* Immense Gratitude and Heartfelt Appreciation for Dr. Nikunj Agarwal .*
It is with a heart full of gratitude and deep respect that I write this note of appreciation for *Dr. Nikunj Agarwal, Senior Consultant, Orthopedics & Joint Replacement at Max Hospital.* ** *Dr. Nikunj is not just a surgeon—he is a symbol of medical brilliance, human compassion, and technological excellence* * Highly qualified, immensely experienced, and profoundly dedicated, he possesses an exceptional command over advanced orthopedic techniques, especially in robotic-assisted joint replacements and sports injury treatments. In my case, he performed a computer-assisted total knee replacement surgery, which was executed with such precision and perfection that it reflected his deep expertise and surgical mastery.
*From my very first consultation, I was struck by his calm confidence, polite and gracious manner, and genuine empathy**
Unlike many doctors who rush through appointments, Dr. Nikunj took the time to listen patiently, explain clearly, and address every concern with care and detail. His ability to blend cutting-edge technology with a humane touch is what truly sets him apart in today’s medical world.
*Even post-surgery, his dedication did not stop. His attentive follow-ups, encouraging words, and detailed recovery plan made me feel that I was in the hands of someone who truly cares**
His steadfast commitment to his patients, humility despite such high accomplishments, and deep understanding of both body and emotion are rare qualities in today’s time.
I personally testify that my surgery has not only given me physical relief but also restored my confidence in leading a more active and independent life.** *Doctors like Dr. Nikunj Agarwal are the pride of the medical profession** His name inspires trust, his presence inspires peace, and his hands inspire healing.
*I wholeheartedly recommend him to anyone seeking the best orthopedic care because with him, you don’t just get a doctor… you get hope, healing, and heartfelt care."
With utmost gratitude and warmest regards,
Rotarian Pradeep Kumar Goyal
District Director Zone
Rotary District 3012
Visited Dr. Pavan Kumar Johri (Ophthalmologist/ Eye Surgeon)
I am writing to express my sincere appreciation for the exceptional care and service I and my wife, Bina Malik, received at Max Super Speciality Vaishali recently.
We were particularly impressed by Dr. Pavan Kumar Johri, who performed a successful cataract surgery on my wife's right eye on March 19, 2024. Dr. Johri's experience, evident from his 34-year career including a long tenure at very reputed medical institute, was immediately apparent. He instilled confidence with his professionalism when explaining the procedure, but also went above and beyond by demonstrating genuine compassion and care throughout the process.
It is important to acknowledge the excellent support Dr. Johri receives from his team. Ms. Priyanka, Dr. Johri's coordinator, deserves special mention for her efficiency and helpfulness. Her attentiveness towards patients like us ensures a smooth and stress-free experience at the hospital.
In addition to the aforementioned, I would like to highlight a few specific instances that further exemplify the exceptional service we received:
Dr. Johri's detailed explanation: Dr. Johri took the time to thoroughly explain the cataract surgery procedure, addressing all our questions patiently. This clear communication instilled confidence in my wife and me.
Ms. Priyanka's prompt assistance: Ms. Priyanka was always available to answer our queries and address any concerns we had, both before and after the surgery. Her proactive approach made the entire process much easier for us.
The supportive team: The entire team at Max Super Speciality Vaishali, from the nurses to the administrative staff, displayed professionalism and a commitment to patient well-being.
We are incredibly grateful for the expertise, compassion, and dedication displayed by Dr. Johri, Ms. Priyanka, and the entire team at Max Super Speciality Vaishali. Their exceptional service is a true testament to the high standards upheld by Max Super Speciality hospital at Vaishali, Ghaziabad, U.P.
A. K. Malik
Ex. DY. General Manager,
Air India
27/3/202
Visited Dr. Astha Agarwal (Obstetrician) For PregnancyPre and Post Delivery Care
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
I booked an appointment in Max Hospital and coincidentally got an appointment with Dr. Astha Agarwal mam. I visited for my pregnancy and was very nervous about many things as it's my first baby . Dr. Astha Agrwal mam asked me few questions and also she cleared all my doubts. Few things about Dr. Astha Agrwal mam are
1. she is very cordial in nature.
2. she listen patiently and clear all doubts even small ones as well.
3. she prescribed very few medicines as it required not excess use of medicine nor too many tests.
4. During delivery of baby also she has counseled me very nicely as i was very nervous due to breach position of my baby and afi was very low.
but i am thankful to her that i am blessed with baby boy and we both are in good health now.
Even Post delivery as well Dr. Astha agarwal mam is very easily accessible and she giving all the suggestions i am asking for.
Most important thing is, i never got second thought to consult any other doctor or take second opinion during pregnancy as she explains everything very clearly and gave me confidence in very curicial moments as i was also infected by covid19 in 5th month of pregnancy.
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Visited Dr. (Maj Gen.) Darshan Singh Bhakuni (Rheumatologist) For Arthritis
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
My mother age of 63 was suffering a lot with Arthritis. Her value of arthritis was so hight due to which she could not walk and even fold her hands fingers. I consulted many Drs in past including Physicians, Rheumatologist, Ayurvedic but nothing worked out to cure her problem. I searched for the best Rheumatologist in Ghaziabad and the first name popped up was Maj. Gen. Dr Darshan Singh. When I consulted Dr Darshan at Max and explained the problem. He patiently listened the problem and provided a correct course of action. The best part of our conversation was that he explained course of treatment, care and medicine course to my mother in my mother tongue which helped my mother to understand properly. Upon taking medecine as per the advise, my mother started feeling relaxed after a week. The medicines was also provided minimum which did not have any sode effects to her. It's just 3 week today and my mother has recovered around 90%.My heartfelt thanks to Maj. Gen. Dr Darshan for proving fantastic course of treatment and value added treatment.
Visited Dr. (Maj Gen.) Darshan Singh Bhakuni (Rheumatologist)
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
To the Doctor Who Gave Me My Life Back,
There are moments in life when words fall short — and this is one of them. I was battling something that felt bigger than me — Ankylosing Spondylitis had taken control of my body, my strength, and even my hope.
I had visited many doctors before, but nothing worked. My condition kept worsening — the pain was unbearable, my lower body was almost non-functional, and I needed four people just to help me stand. It wasn’t just I who was suffering — my parents were silently breaking too. Their worry, their helplessness, their sleepless nights… it was all too heavy for our family to bear.
And then, you stepped in — like a light in complete darkness.
You didn’t just treat me — you understood me. Where others gave up, you stayed. You gave my parents the one thing they had lost — hope. You gave me more than medicine; you gave me the strength to believe I could walk again, live again, and smile again.
Today, when I stand on my own feet, when I move without pain, and when I see the relief in my parents' eyes — I remember that it was all possible because of you.
You didn’t just save a patient — you saved a family from pain.
From the bottom of our hearts — thank you. For your brilliance, your compassion, and the humanity behind your healing hands.
With deepest gratitude,
Abhishek Sarkar
Visited Dr. Vikas Goswami (Medical Oncologist)
Happy with: Doctor friendlinessTreatment satisfactionExplanation of the health issue
No word can describe how indebted to Dr Vikas Goswami we are . Dr Vikas is an excellent oncologist for sure but more than that he’s an excellent human being ready to help patients in all possible ways . We met Dr Vikas in Feb 25 for my son who was misdiagnosed for spinal TB and was operated for same . The biopsy thereafter confirmed Ewings Sarcoma rather than TB . We all were crestfallen and didn’t know how and where to start. After consultation in almost all major hospitals we were unable to decide where to finally start treatment . We were very lucky and was introduced by a known doctor to him .
On very first visit he explained every thing in details with all plus and minuses . He immediately became a friend to my son and handled him in such a way that all our stress was diluted .
The treatment had its ups and downs as it normally happens in such cases but every time Dr Vikas and his team was there . I must thank each and everyone in his team specially Abhinav ji and Dr Kunal who took extra pain every time we needed them .
Visited Dr. Smriti Goel (Ophthalmologist/ Eye Surgeon)
I would not recommend this doctor at all. My experience was extremely unpleasant and disappointing, and I will never visit her again. The issues were not just with her “always in a hurry” ********* *** **** **** *** ******* ***********
On September 1, 2025, I went to her for a minor chalazion surgery on my right upper eyelid* *** ****** **** **** ******
Rude behavior * *** ***** ** ** ** ** * *** ********* **** ***** ** *** ********** * ****** ******** *** **** *** ***** *** *************************** *********** * ***** * *** ** *** ********* ****** *** **** ******* ** *** ********* ** * ********** ***** She was neither friendly nor soft-spoken, which only added to my discomfort.********* ********* * **** ****** *** ******** she gave me an anesthesia injection *** ****** **** **** ** ******* *** ** ** **** ****** ****** ********* ** * ******* * *** ** ****** * *** ** **** ****** *** **************** ******* * ****** ** **** ** *** ******** *** **** ********* *********** **** * ** ***** ********* *** * ******** ****** ** ****** *** *********
My time and money were completely wasted, and I am still left with the same problem.
Visited Dr. Ajay Kumar Gupta (Internal Medicine)
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
**** **** *********** *** ****** ****** ****** *** ****** ******* **** ******* *** ****** ** ******** *** ************** ******
*** ******* ************* ******** ****** ********** *** **** ****** ** ******* ******* *** ********* ** ********** ****** Communication was unclear *** ****** ******** ***** **** *** ********* **** ********* *** ** ** ************
*** **** ****** ** *** *** *** ************ ************** *** **** ***** *********** **** *** ***** ********* * **** ** ******* *** ***** ************ ******* Even Dr. Ajay was unable to provide a clear or convincing explanation for the illness, leaving us confused and dissatisfied.
Additionally, the behavior of the administrative and security staff was concerning. ******* ** ***** *********** **** **** ************ *** *********** ********** **** ********* **** ********
Overall, this was a disappointing experience. The hospital’s biggest concern appears to be its staff, ** *** **** ** **************** ************** *** ******* ** ******* ** ***** ******
Brief History/Overview:
Max Super Speciality Hospital in Vaishali, Delhi NCR is a 350+bedded offering all treatment options in all specialities like reconstructive surgery, Oncology, Orthopaedics, and Joint replacement, etc. This hospital has all the latest diagnostic and treatment equipment that required to treat and diagnoses the patient. The advance cancer centre at this hospital provides all the latest treatment options for its patients. It is NABH and NBL accredited by a national accreditation board for hospitals and healthcare providers.
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