Dr. Abha Garg

Dr. Abha Garg provided incredible care and kindness throughout my visit. She is not only an excellent gynecologist but also a compassionate and understanding person who made me feel comfortable, safe, and heard. Her support and guidance truly made a positive difference in my experience.

*** ** *** ** *** **** ************* * **** **** ****very professional, polite, a good listener, and a genuinely good person. She listens carefully and explains everything clearly. The clinic environment was very good, and even her nurse was very cooperative. Overall, the consultation was worth it, and I had a very good experience.

his review is a follow-up to my previous review dated 12th November 2024. I had a baby delivered at BL MAX Hospital, Pusa Road, via cesarean delivery. A delivery package costing approximately ₹1.25 lakhs was provided to us. Today, we visited the hospital for stitch removal, and the doctor's assistant asked us to make an additional payment for the procedure.

Any procedure related to a cesarean delivery is typically considered part of the package. If, according to the hospital's policy, stitch removal is not included, this should have been clearly communicated beforehand. We were never informed that an extra payment would be required for stitch removal.

**** ** ****** **** ******** *** **** **** ******* ******** *** **** ************* ********* ********** ***** ******** *** *** *** *** ** **** ********* *** ***** **** ******* **** ******** *** ******* *** ******* ******* ***** **** ** **** ** ** ***** ** ** *** **** **** ** *******

Dr. Abha Garg's behavior was ********* disrespectful* *** ****** *************** *** ******* ** ****** ********* ** ********* This message is directed to her and the hospital management: stitch removal was done the same day, and patients should not be ********** ** treated in such a manner.

My suggestion to anyone reading this review is to avoid visiting this hospital, especially Dr. Abha Garg.************* ***** ******* ** ******* * ********* **** ****** ******* ****** ******** **** ***** * **** **** *** ********* ****** ** ******* *** ******** ********** *** *** **** **** *********** ******* *** ********** ** ******* **** ******* **** ****** ****** **** ** ********* *** **** *** ******** ******** ****** ********* ** ******** *************** **** ****** *** *** **** * ****** ** **** ********** ********* ** **** ** ** ******* ******** **** ** *** **** ***** ******** ********** *** **** ***** ******* ******* ******* ************ *********** *** ***** ********* ** ****** *** ************ **** ******** ***** *** ********** **** ******* ********** ***** **** ** ******* *** ****** **** ** *** **** ** ******* *** **** **** ****** *** *** ***** ** ** ****************************

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My wife and I recently had a disappointing experience at your hospital during her delivery. Here’s a summary of the major issues we faced day-by-day:

Day 1 (09/11/2024):

We arrived at the hospital at 10:30 AM, only to experience immediate delays. At the labor room, we were instructed to complete admission at the counter. Despite being in urgent need, we were made to wait for 30 minutes until the doctor personally went up to prompt the staff. The staff at the admission counter was not only unhelpful but also seemed unaware of basic protocols. I was initially told to pay an ********* amount for the deposit, which led to a second trip back to the counter, **** ** **** *** ************** ******* *** ** ******** I was bounced between tables to complete a simple payment.

Later, when arranging for the newborn’s admission, we encountered an intern at the counter who struggled with the admission form and ERP system, leading to * *********** 45-minute delay.

The room we were assigned (5551B) had a malfunctioning air conditioning system, with the control unit broken. It was either uncomfortably cold (16°C) or humid, which made it difficult to maintain a suitable environment for our newborn. We reported this issue repeatedly, but no action was taken, leaving us to deal with these uncomfortable conditions.

Days 2 & 3:

The call button in the room was essentially non-functional. Nursing staff ignored our calls, requiring us to physically visit the counter for any assistance, which disrupted our care experience significantly.

We observed a lack of clarity in enforcing the food pass policy, with only random checks of attendants’ bags. This inconsistency caused unnecessary confusion and discomfort for visitors.