ILS Hospitals, Dumdum Road

Multi-speciality Clinic

(194 patient stories)

Wheelchair accessibility available

Kolkata

1, Mall Road, Dum Dum, Landmark: Near Nager Bazar Flyover, Kolkata

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Common questions & answers

Q: What are the Visiting hours for IPD Patients?

A: 9am - 10am & 5pm - 7pm Daily

Q: Does the Hospital have a Cafeteria?

A: Yes

Q: Visiting Guidelines for ICU?

A: One person can go to see the patient in ICU during the Visiting Hours and need to wear mask and use santizier availabe at the hospital. ICU Timings : 9-10am & 5-7pm.

Q: What is the Admission Process?

A: Planned - Patient visit doctor and then doctor advise admission and date is decided for admission. Patient needs to fulfill TPA process before admission if required. Emergency admission-EMO checks and advice admission if required.

Q: How can I get a discharge summary?

A: Discharge summary is handed over to patient/relative at the time of discharge.

Q: Can a family member spend a night with the Patient? Will this be at an extra cost?

A: 1 family member is allowed to stay. NO extra cost. ICU - 1 family member in waiting area can stay.

Q: Does this Hospital provide International Patient Services?

A: Yes

Q: What are the Diagnostic Imaging Services available at the Hospital?

A: 2D Echo Computerised Tomography Scan (CT Scan) Magnetic Resonance Imaging (MRI) Magnetic Resonance Guided Focused Ultrasounds. Mammography Ultrasonography (USG) Image Guided Biopsies and Interventions Interventional Radiology X - Ray Color Doppler

Q: What is General Gynecology?

A: General gynecology is the branch of medicine that specializes in the health of the female reproductive system, which includes the vagina, uterus, ovaries, and breasts. A doctor who specializes in this field is called a gynecologist.

Q: Who is a Urologist?

A: A urologist is a medical doctor who specializes in diseases of the urinary tract for both males and females, as well as the male reproductive system. They are trained in both surgical and non-surgical treatments.

Q: Who is a Pulmonologist?

A: A pulmonologist is a medical doctor who specializes in the respiratory system. They diagnose and treat diseases and conditions of the lungs and airways, including the trachea, bronchi, and chest wall.

ILS Hospitals, Dumdum Road- Kolkata

Brief History/Overview:

ILS Hospitals, which is located at Dumdum Road, Kolkata is a 150 bedded multispeciality hospital consist of 4 major operation theatres that covers all the major surgical domains. This hospital offers 24/7 emergency, radiology, dialysis, pharmacy, and ambulance services. With the super-specialty team of doctors and the support staff, they assure to provide the advanced medical treatment to their patients. The vision of the hospitals is to provide health care infrastructure that provides quality medical services to all the patients at an affordable price.

Facilities:

24X7 pharmacy & emergency services
Ambulance services
Intensive therapy unit(ITU)
Health checkup packages
Radiology & imaging services
Pediatric ward
Phototherapy unit
Immunization
High dependency unit(HDU)
Cardiac care unit(CCU)
Laboratory services
Suite rooms
ITU/ICU beds
NICU level 1,2,3 rooms
Renal transplant beds

Specialities:

General medicine
General and laparoscopic surgery
Pulmonary and chest medicine
Emergency and critical care
Diabetology & endocrinology
Gynae endoscopic surgery
Orthopedic & joint replacements
Cardiac surgery
Dermatology
Cardiology
Nephrology
Neurology
Rheumatology
Anesthesiology
Orthodontics
Paediatrics
Ophthalmology
Gastroenterology
Geriatric medicine
Bariatric surgery
ENT
Audiology
Psychiatry
Plastic surgery
Haematology
Oncology
NICU
Dentistry
Dialysis
Pediatric surgery
Radiology
Urology
Gastrointestinal and colorectal disorders

Patient’s rights:

The right to have respectful treatment and privacy during investigation procedures and treatments.
The patient needs to sign the informed consent before any procedure. (e.g. blood transfusion, anesthesia, surgery, invasive/high-risk procedure/treatment)
Patients can access their medical records.
They have the right to raise a complaint against any issues.
Patient have the right to seek a second opinion about their treatments.
Patients have the right to know the information on the treatment plan, healthcare needs and expected cost of the treatment.
Patient have the right to make a decision regarding their health care and physicians should explain the consequences of accepting/refusing the treatment.
Patient have the right to get protection from physical abuse or negligence.

Patients responsibilities:

The patient should give complete and detailed information about his/her health, including present condition, medical history, and hospitalizations.
Patients should accept the measures taken by the hospital regarding the privacy of medical records.
The patient should maintain punctuality in case of appointments. Prior information should be given in case of any cancelation or rescheduling of appointments.
The patient should inform the physician about the expected problems by following the prescribed medication and can ask for alternative therapies.
The patient should follow the prescribed treatment plan and attend the follow-ups regularly.
Patients should cooperate with the hospital authority and follow the rules and policies of the hospital.
The patient should provide complete and accurate information regarding the name, address, and other information.
Not to take any medications without a physician’s prescription.
Patients should treat doctors, support staff and other patients with respect.
Seek emergency treatment if the condition of the patient worsens.
If the patient does not understand what the physician tells about the diagnosis and treatment, they can ask questions for clarifications.
Patients should provide complete and correct information for insurance claims and make sure bills should pay in time without any delay.

Do’s:

Obey the advice by the nursing staff/ security to leave the patient area for the benefit of the patients
Obey safety and security procedures of the hospital
Follow the appointment timing and visiting hours
Please contact the blood bank for any requirements at the Agartala unit
Behave in a respectful manner with all the medical and paramedical staff
Must leave the hospital during a fire alarm

Don’ts:

Please avoid carrying expensive and unnecessary items to the hospital
Shouldn’t cause damage to hospital property
Do not misbehave with hospital staff
Do not interfere with the patient’s treatment plans
Smoking and consumption of alcohol or any other intoxicating substances are prohibited in the hospital area
Caretakers are not permitted to administer any medication to the patient
Do not disturb other patients
Should not sit or lie on the floors in hospital premises
Loud noise or abusive language is not permitted in the hospital premises
Do not use candles, lighters, matchboxes, etc. as they can trigger the sensitive smoke detector system