Very sincere in explaining the exact problem and solving it

Very much cordial and symathatic

Very much satisfied with his attitude towards patient and soft, heart winning behaviour

Very sincere in explaining the exact problem and solving it

Very much cordial and symathatic

Very much satisfied with his attitude towards patient and soft, heart winning behaviour

I visited the hospital today (23rd Sep'23) for a scheduled appointment managed by the Practo team. Despite arriving on time at around 3:30 or 3:45 PM, I had to wait for an extended period, approximately 2.5-3 hours, befo

I visited the hospital today (23rd Sep'23) for a scheduled appointment managed by the Practo team. Despite arriving on time at around 3:30 or 3:45 PM, I had to wait for an extended period, approximately 2.5-3 hours, before finally seeing the doctor at 6:40 PM. The actual consultation with the doctor was quite brief, lasting only 1-2 minutes, after which my query was referred to a counselor who was in an equal hurry to conclude.In terms of the doctor's expertise and the solution provided, I found it satisfactory and efficient. However, I believe the overall experience could have been significantly improved by better management of the waiting times, as waiting for nearly 2.5 hours for a scheduled appointment was highly inconvenient and almost unprofessional. It demonstrates the incapability of the staff to manage things effectively. No one was remotely apologetic.It would be beneficial if the staff could ensure that patients do not have to wait excessively, ideally no more than 15-20 minutes.

Happy to share my experience here as Practo helped me choose the right doctor for my mother's cataract surgery.

After seeing 100% positive reviews for Dr. Varun Gogia on Practo, I immediately made the decision to seek h

Happy to share my experience here as Practo helped me choose the right doctor for my mother's cataract surgery.

After seeing 100% positive reviews for Dr. Varun Gogia on Practo, I immediately made the decision to seek his services.

My mother's cataract had ripened and needed immediate surgery. Dr. Varun explained the issue and the options available in detail and assured us of a successful surgery which calmed our nerves. The surgery went flawless and within 3hrs of visiting him for the first time we were on our way back home satisfied by the outcome.

In addition to the assurance that we could call him anytime post the surgery if in need of help, received continuous follow up messages. The engagement with the patient was fantastic...w.r.t to patient engagement can't recall a better experience earlier.

Further, the staff was polite and helpful, the clinic was neat and clean with adequate precautions taken to keep patients/visitors safe from the Corona infection, the admin process was smooth, clinic had the latest equipment and above all, Dr. Varun was very caring, polite and helpful.

So in a nutshell, my journey was as below:

Took an appointment on Sunday evening (May 31st) > Check up & surgery done on Monday (June 1st) > Follow up on Thursday (June 4th)

My mother is able to see from the operated eye now and doesn't need to visit the doctor again.

Had a great experience with Dr. Varun Gogia... would highly recommend him for cataract surgery and going by his impressive Bio one can safely assume that he is equally great in all aspects related to eyecare.

Hope prospective patients will find this review helpful .