Not able to Hear. For a quick response!

Dear sir/mam My mother is not able to listen since 24 days...she was normal till 31 may 2018...she started to walk in evening 1 week ago... suddenly on 31st eve she said..."she can't hear anything and there is some sound coming in her mind continuously"...then we consulted some E&T doctors...they all said to wait...and gave medicines...(she can't hear from one ear since childhood but with one ear she was listening properly till 31 may 2018) Now its been 24 days there is 20% improvement ...she can listen loud voice and sounds...but that sound coming in her mind is still same...We consulted neurologist also and did MRI but there is nothing related to brain all reports are normal... Suggest me what to do for faster recovery Main symptoms are A continuous sound in mind. Not able to hear normal voice and sounds.(very loud nearby sounds can be hear*) Attaching some reports I hope for a quick response