2 months ago
Hope for betterDoctor friendliness, Explanation of the health issue, Treatment satisfaction, Value for money, Wait time
I went to thia hospital last month. The doctor examined my left ear and said i have wax left ear. Gave few medicines and ear drops. After using them, my pain is vanished but i still feel wet on my ears. The problem is not solved yet. He didn't even suggest me to come back after a week or more.
Dr. Sundhar Krishnan replied
i deeply regret for your inconvenience. i suppose i had advised you to review after 5 days to remove the wax once pain subsides. my assistant should have guided you regarding that. if not, then mny staff nurse should have clarified your query. it should be on your prescription as well..
if it dint work out well... p-lease do give us an opportunity to help you better. im happy to have seen your feedback so that it helps us understand that we should be very clear when giving instructions especially with follow up .