
MBBS, MD - Tuberculosis and Chest Diseases
Medical Registration Verified
Dr. Benhur Joel Shadrach is a Pulmonologist in Chennai, with 12 years of experience. Dr. Shadrach practises at AV Hospital and Dr. Rela Institute & Medical Centre.Dr. Shadrach completed MBBS from The MGR Medical University and MD - Tuberculosis and Chest Diseases from Dr. B. R. Ambedkar University. Dr. Shadrach is a member of European Respiratory Society (ERS), Tamil Nadu Medical Council (TNMC), Indian Chest Society and National Academy of Medical Sciences.
The doctor explained everything clearly and the staff were very attentive. The visit was quick with minimal wait time. Overall, I would rate the experience 4.5 out of 5 and would recommend the doctor.
After completing all the master check-ups and paying a total of 2900Rs, we were informed by the staff that Dr. Benhur Joel would be leaving shortly. This led us to promptly pay an additional consultation fee of 800Rs for immediate attention regarding my mother's perihilar lymph nodes as identified in her checkup.
However, our experience was far from satisfactory:
Misinformation: Despite being told of Dr. Joel's imminent departure, upon our interaction, he indicated that he would be present throughout the evening.
**** ** ************ *********: Dr. Joel did not greet us or offer seating upon our entry. His demeanor was distant and lacked the courtesy typically expected of a medical professional.
Unclear Medical Feedback: When presented with my mother's chest x-ray indicating lymph nodes, Dr. Joel quickly dismissed it as 'normal' without providing a detailed analysis or addressing our concerns. ** *** ****** ** ********** *** ******** ** *** ********** ****** *** ************ ** *** ******** ******.
Defensive Behavior: Upon being questioned for clarity, Dr. Joel responded curtly, suggesting he couldn't provide an "anatomy class" for our questions. This was both inappropriate and dismissive.
Questionable I********* ******* * ******* **** **** * ***** ************ ***** ** * ****** *** ***** ********* **** ** *** ******* ** ******* ******* ******** *** *** ********* ** ****** *** ************ * ******** * ****** ** ******* ** *** ****** ********** ** *** *** **** ********* *** ***** ************* ************* *** ********** ** ********* **** * **** ** *************** *** *********** **** ******** *** **** ******* ******** ** * ******** ***** *** **** *********** ********* *** ********** ** *** **** ********** I sincerely hope measures are taken to ensure better patient experiences in the future.