Genesis Cosmetology Centre, Anurag Nagar

I am writing to express my dissatisfaction with the recent treatment I received for my skin condition. Following your recommendation, I used the prescribed medication for almost a month. Unfortunately, one of the creams caused a harsh reaction on my skin, and the total cost of the initial medication was around ₹10,000.

When I returned to seek further advice, the additional recommendations to treat the side effects also proved ineffective. Subsequently, you prescribed more medication, which cost an additional ₹5,000.

In total, I have spent approximately ₹15,000—first to treat my original skin condition and then to address the adverse reactions caused by the prescribed medication. This situation has been extremely distressing, and I feel that no compensation or remedial action has been offered to address the inconvenience and additional expenses incurred.

I believe it is important to bring this to your attention to prevent similar experiences for other patients. I hope for a resolution to this matter and an assurance that steps will be taken to avoid such issues in the future.

I visited Dr. Anil Soni at Genesis due to hairfall symptoms last year. Speaking my personal experience, doctor **** ****** prescribes ***** medicines/steroids & treatments ******* ****** ***** ********* **** **** ****** ******* *** ******* ******* ** ***** * *****

I underwent *** **** a treatment called PRP for hair fall with which Dr. Anil Soni guaranteed results in just two sessions. I went for 3 sessions straight * *** ** ******** On the top of that, Doctor recommends new products/medicines ***** ****** ** ******* after every session ***** ***** ****** ** ****** *** **** **** *** ***** After my third session, I've also noticed that there is NO FOLLOW-UP from doctors end till date!!

To anyone facing hairfall issues, I wouldn't recommend wasting your time & money ** **** ********** ** ** ****** **** ********Thank you!

He is very friendly and explain the problem very neatly so that the patient donot panic. Staff are well behaved. Improvements required in waiting time eg if the appointment is at 4pm then the patient shall be attended within +- 10 minutes.

My overall experience was very nice.

Best Wishes

I was fed up with my skin problems but after starting my treatment in Genesis I believe that its a miracle ...my skin problems just gone...staff is very well trained n services are world class...I highly recommend Genesis for all services they r giving

wonderful doctor, would highly recommend to everyone out there suffering from any kind of skin problems,he cured my problem in 2-3 appointments only plus the staff is also very friendly nd soft spoken,they explain u the whole procedure of laser very simply..my experience was wonderful 👍

Visited the doctor 2 times and till date I am not fully satisfied with the treatment coz my acne growing day by day and my skin tone looking darker then before the treatment! I took one PL laser on my face and medicines for 20 days consistency! On my next visit I am going tell the doctor about my problems which I am facing after treatment

I am satisfied with treatment but today's fees was Rs 13000 and they took 260 more because I paid through debit card .the receptionist told me you have to bear that cost as bank charges them for using that services.Genesis is using banks service and passing that on customer.I think it' unlawful, unacceptable and unjust furthermore it's totally unfair to patients as they are already paying exorbitant fees.Genesis should be more generous when it comes such petty issues.

Really improving in my hair loss and growth. And specially I appreciate the staff of the genesis mainly *Shivani* and *Preeti* they both are really amazing girlm helpful , co operative they both are ! Never feeling this kind of helpful staff in any other clinic. They both helping me to take care of my daughter who is 16 months old when I'm consulting doctor and they also take care of her duties too. So really thank you so much both dears. And really mr. Anil soni is also recommended by me. Thank you.

I visited doctor by the reference of my child pediatrician,* ***** ******* **** *** **** ****** my new born of 2 month had skin infection,but he listened every every problem soo patiencly,he gave medicine of 1 week nd my child got relief in 2 days...he never write hard medicine to infants he always suggest mild medicine to babies have really a great experience with him...I would like to suggest him ** * **** *** *** ************t in indore to everyone..!! I nd my baby is so thankful to you...thanks and regardsbaby of Simran...

My family has been coming to Dr Soni for the last fifteen years and the experience has always been really great and satisfactory. The new clinic is a really feel-good place to get your treatment.