Centre For Diabetes Care

Rating 2/5

Amount spent by the patient at the Centre spent: Rs. 45,000/-

Review by a 70-year-old Patient.

Summing up the overall experience: ************ ********* * **********.

My name is Avinash Aggarwal I approached Dr. Amit Gupta, Diabetologist (Centre for Diabetes) Alpha C Belt Greater Noida on 8th July 2022.

When I consulted first time Dr. Amit Gupta on 8th July my HbA1c was 8.2.

As per Doctor’s Advice, many tests were recommended (four tests were recommended to undergo in-house) and the reports were presented to the Doctor. After the thorough checking of reports, medicines were prescribed which were purchased from the Centre for Diabetes Care (in-house) itself and I strictly followed the timing and the quantity of the medicines. Initially, for the first 3 months, I saw a very good result in maintaining my sugar level and was very happy. I recommended 5/6 of my family/friends to the Doctor also. I continued my consultation till 18th July 23.

In between there were quarterly tests undergone within the Centre and my regular monitoring of the blood sugar by a glucometer (BETO) offered complementary by the Doctor (in-house) initially; changes in medicines were prescribed which I followed strictly.

I left the Doctor on 18th July 2023 citing the following reasons:

1) To my surprise, My sugar level which was controlled initially could not be lowered despite Doctor’s constant supervision and quarterly tests and change in medicines by the Doctor – as purchased from within the clinic’s premises and the tests also undergone within the clinic’s premises.

2) Reports of the tests conducted and receipts of payments paid for the in-house tests were not given to me.

On asking for the receipts and reports, the impolite clinic attendant told me that they have no practice of issuing reports and receipts as per the direction of the Doctor. It shall be shown on the mobile only.

When the matter was reported to the Doctor, without any trace of pacifying the situation, he clearly mentioned that receipts and reports are NOT issued to the patients.

As we all know, ethically, medical centers (of any nature) need to issue payment receipts and also reports on the payments made – samples collected.

There is no rocket science there.

We all have got various tests done from various pathology labs like Dr. Lal, and Max's labs to name a few.

This kind of practice of devoiding the patient with the receipt and the report for which they have paid their hard-earned money is completely unjustified.

Among the Last tests recommended by the Doctor were partially ( Blood and urine related were diagnosed by Max Pathological lab showing my HbA1c 10.6

Which is higher than one year back.

When my sugar level could not be controlled by regular consultation with the Doctor **** **** ** *** ***** ** ********** **** * ********* **************

I am not writing with any bad intentions. Just narrating my experience with the Doctor after spending Rs.45,000 approx. on consultation, medicine, and tests. and no sugar level could be managed within a period of 1 year.

Goodbye, Doc.

Wishing you the best of luck with your further practice!