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Skin Cracks on Heel

My mother is having skin problem on her heel for past 2 years. It does not pain normally. But it itches. Also if any cut occurs at the problem area, it pains. Tried treatment earlier also, but it didnt cured. Recently i moved to Mumbai, so I think there are good doctors here and chances for the right treatment are high. Most of the dermatologist I saw here are mainly doing anti aging things or cosmetic surgeries. Can you recommend a good doctor for this thing without the need of any surgery ? Pics of the affected area are attached.
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Doctor Answers (2) on Skin Cracks on Heel

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Avoid such potent topical steroids, you may use Logifeel cream.
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Dr. Jeetendra Khatuja Mumbai | Dermatologist
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Soak in warm water for 10 mins then after completely drying,mix Halovate ointment and Salisyclix sf12 ointment in Equal amount and apply twice daily. Do this for 2 weeks and then follow up.We may have to add some oral medicines too later.This condition takes 3-4 months to resolve completely. Regards, Dr.jeetendra khatuja.
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