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Muscle Spasm - Upper Back

My wife has Muscle Spasm at Upper Back and Lower Neck Area . Its been more than 4 Months now . We have visited several doctors too and taken physiotherapy. There is improvement but not 100% . Generally how much time it takes to get well in such cases ? Are we missing something ?
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Doctor Answers (2) on Muscle Spasm - Upper Back

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Dr. Palak Mehta Ahmedabad | Spine and Pain Specialist
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She may have cervical facet joint pain n muscle spasm. It might b trapezitis too ( common in female ) . Go for MRI CERVICAL SPINE . if not benefited she may need trapezius trigger point in or facet joint injection.
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Dr. Vinod Kumar A.C Bangalore | Orthopedic Surgeon
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If it is not relieved even after taking physiotherapy for three weeks, it is better to evaluate with MRI, consult orthopedic surgeon
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