if pain is specific to a certain part then repeat X-ray or get a ct scan done.
If patient is unable to sit or turn to the sides then her spine needs to be checked for any fractures.
Next Steps
If no fractures in shoulder then physiotheraphy, spine X-rays to rule out any fractures and also patient seems to be anxious hence might also require an opinion with psychiatrist treating her to optimize the dosage if everything else comes back normal.