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Amount paid but no consultation

2020-04-30 14:56:57
I have paid the amount for an online consultation today that is 30 April 2020. The amount has been debited from my account. Now I am unable to start a chat or online video call for the consultation but no tab or option is available on the home page. Kindly guide me how to start the chat
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Answers (9)

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Things need detailed information about your meals and nutrition options and lifestyle then we can discuss things further and suggest anything choose direct consultation for proper guidance and help

Answered2020-05-01 10:50:19

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hi Contact customer care Please contact practo support

Answered2020-05-01 08:05:03

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Hello, Contact customer care at earliest. Consult me online for the detailed diet chart
Next Steps
Book an appointment at www.apekshapt.in or contact me through practo direct consult

Answered2020-05-01 03:53:32

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Hello user Kindly contact customer care. They will refund back the amount.
Next Steps
for consult contact by finding details on healthyuindia.com or call

Answered2020-04-30 15:40:33

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Hello user Call customer care for this.
Next Steps
For more information or to contact me directly or via phone or for online counseling contact https://www.facebook.com/doctorplanmydiet/ Thanks with Regards Dt. Ankita

Answered2020-04-30 15:24:28

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Hi sorry for inconvenience caused to you. Feel free to drop me a message I’ll help you with needful.

Answered2020-04-30 15:00:00

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Take direct consultation.

Answered2020-05-04 08:44:35

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Hello

Answered2020-04-30 16:02:14

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Hi ! Please contact practo support, they should be able to help you out. Your app might need to be updated , or there could be some tech issue.
Next Steps
Contact practo support from your practo App, check if any update is available in your play store/ App Store .
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Can also check with payment platform if payment is pending , error with payment etc

Answered2020-04-30 15:31:30

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