Overview
Practo Prime benefits program (“Practo benefits”) is aimed to ensure a superior visit experience for Users searching and booking appointments with the establishment/institution including its designated practitioners earmarked for Practo Prime (“Practitioner”), through Practo.
The program enables the practitioners to offer, one or more of the below mentioned assurances, they are extending to the Users:
The above-mentioned assurances are available only with select healthcare Practitioners on Practo, which are highlighted with a Prime badge. The assurances shall be extended to a User who is identified by a unique mobile number, and thereby it is advised to ensure that all communications with Practo and/or the Practitioner(s) are carried out via the same mobile number used to book the appointment.
The 'Max 15/30/45/60/90 mins wait or FREE' assurance is subject to a maximum entitlement of upto ₹200 Health cash from Practo.
If the assurance (one or more, subject to the Practitioners’ offering them) promised while booking an appointment is not adhered by the Practitioner, the User is eligible for upto ₹200 Health cash (Prime benefits Entitlement) subject to, at all times, the terms and conditions mentioned herein below (“Prime benefits Terms”).
This program is valid only for appointments made with Practitioners listed on the Website which are earmarked with a Prime Badge.
How to claim Health cash?
Terms and Conditions
Dates | Festival |
---|---|
01-Jan | New Year's Day |
26-Jan | Republic Day |
09-Apr | Ugadi/Gudi Padwa |
11-Apr | Ramzan Id/Eid-ul-Fitr |
01-May | Labor Day |
15-Aug | Independence Day |
07-Sep | Ganesh Chaturthi |
16-Sep | Milad-un-Nabi or Id-e-Milad (Birthday of Prophet Mohammad) |
02-Oct | Mahatma Gandhi’s Birthday |
11-Oct | Ayudha Puja/Saraswathi Puja |
12-Oct | Vijayadashami |
31-Oct | Diwali (Deepavali) |
01-Nov | Kannada Rajyotsava (Applicable in Karnataka) |
02-Nov | Govardhan Puja |
07-Nov | Chhath Puja (Applicable in Bihar) |
25-Dec | Christmas Day |
31-Dec | New Year’s Eve |
Date
Festival
|
01-Jan
New Year's Day
|
Date
Festival
|
26-Jan
Republic Day
|
Date
Festival
|
09-Apr
Ugadi/Gudi Padwa
|
Date
Festival
|
11-Apr
Ramzan Id/Eid-ul-Fitr
|
Date
Festival
|
01-May
Labor Day
|
Date
Festival
|
15-Aug
Independence Day
|
Date
Festival
|
07-Sep
Ganesh Chaturthi
|
Date
Festival
|
16-Sep
Milad-un-Nabi or Id-e-Milad (Birthday of Prophet Mohammad)
|
Date
Festival
|
02-Oct
Mahatma Gandhi’s Birthday
|
Date
Festival
|
11-Oct
Ayudha Puja/Saraswathi Puja
|
Date
Festival
|
12-Oct
Vijayadashami
|
Date
Festival
|
31-Oct
Diwali (Deepavali)
|
Date
Festival
|
01-Nov
Kannada Rajyotsava (Applicable in Karnataka)
|
Date
Festival
|
02-Nov
Govardhan Puja
|
Date
Festival
|
07-Nov
Chhath Puja (Applicable in Bihar)
|
Date
Festival
|
25-Dec
Christmas Day
|
Date
Festival
|
31-Dec
New Year’s Eve
|
Practo HealthCash as Cashback
Each User shall be entitled to a cashback of Rs. 50 (Rupees Fifty only) (“Cashback”) for their first appointment that is booked and completed through the Website in relation to every unique Practitioner where such a Promise is explicitly stated on the website; for this paragraph the term “Practitioner” shall be understood to be an institution and not the individual practitioner. Cashback shall be denominated as 'healthcash' which is a credit balance that can utilized within a period of 30 days in lieu of the services being offered on the Website. User is not entitled to Cashback in case of appointment cancellations and “no show”. If healthcash is not credited within 48 hours post the appointment time (as recorded on the Website), please reach out to us at prime@practo.com