Dr. Narmatha Ramachandiran

I received wonderful treatment *** ***** ******** Doctor Narmatha Ramachandiran is very good, and the consultation was worth the money.

Superb, caring, explained well. She addressed all my concerns and put me at ease *.

Very professional and helpful.

I always look for this particular doctor to get advise and get treated. He is friendly, ************* and most importantly explains the treatment plan explicitly.

Dr. Narmatha Ramachandiran explained my issue clearly and prescribed effective medicines. The clinic was very clean, and the staff were friendly. Overall, I felt comfortable and satisfied with the visit.

I experienced multiple burns after laser hair removal sessions. The doctor and staff were quite nonchalant about it and assured me it wouldn't happen again, *** ** **** ******* ****** *** ****** ** ******* *** *** ***** ***** ********* *** *** ****** *** ****

The doctor’s approach, clarity, and hospitality were excellent, but the treatment was very expensive and did not solve my problem. Despite the courteous care, the high cost of ₹65,000 for hair thinning treatment felt unjustified.

The clinic is kind and welcoming, and I felt comfortable showing my skin without any insecurity. Dr. Narmatha Ramachandiran is very sweet and explained the micro needling treatment clearly, including aftercare and how it helps with skin healing. The team is gentle and considerate, and the clinic is clean and pleasant with no wait time.

Dr. Narmatha Ramachandiran was friendly and easy to talk to. She explained everything clearly and made sure I understood. The clinic was neat and clean, and the staff were respectful and responsible. Overall, I felt the consultation was worth the fee.

Dr. Narmatha Ramachandiran explained everything very clearly and was easy to understand. The clinic was clean and nice, and the staff were humble and friendly. The wait time was reasonable, and I felt the consultation was worth the money.

This is to share my experience with Hexa clinic.

I am writing this review for two reasons which I think can help others get an idea.

I had a hair fall problem like small patch of hair disappearing at the forehead.

Initially I thought it should be related to hereditary and was preparing myself for that, even to have my head shaved all the time.

Still thought to check with a specialist and came across Hexa clinic in

Practo.

Based on the reviews, thought to give a visit.

The doctor is a very professional person who explains the situation and offers solutions more in a natural way.

First she advised me to get a detailed blood test report, where I had some numbers little out of range.

I could relate the numbers which were out of range to some antibiotic doses which I had taken for sinus and hence would return back to normal soon.

But from then on, I got the conscious that I need to have these kind of blood test annually.

This is the first reason why I wanted to write the review. Based on the blood test report, she advised me on food habits and life style related changes.

The report gave me a conscious on the food I eat from then on.

I believe, everyone needs to have this kind of check ups annually to understand how your body is.

The doctor, based on the blood test report suggested me a couple of Ayurveda sessions which would help the body repair itself in a natural way.

The main difference I see from any other cosmetologist is that, Dr. Narmatha tries to avoid allopathic medicines as much as possible.

As the clinic's tag line - Anti ageing and Preventive clinic, they are more aligned towards ayurvedic methods, rather than usual allopathy.

Now for the second point, I couldn't complete the sessions prescribed by the doctor due to location constraint.

I had paid half of the amount and started the treatment. But when I couldn't continue and requested the management for a refund, the management handled the situation in a very professional way.

Hearing the situation immediately they agreed to refund the amount and started the process.

I was little pessimistic while this process was happening and was very reluctant to call the clinic's representative for follow ups.

But though it was about them refunding the amount, not even once did the representative show me a frustrated face.

She spoke the same way, as she did when I was joining the treatment. There was a high level professionalism from the management and the representative.

Generally customer care is just a word. Most of the customer care experience is that, the representatives will not own the dignity of the firm and they would just try to say something and close it. But at Hexa clinic, I received the same welcome when I asked for a refund which they gave me when I had to pay for the treatment.

Needless to say, I had this whole refund process only through phone. I didn't even had to visit the clinic.

I especially wanted to write this review for the professionalism and hospitality of the firm.