Tots & Teens Children's Clinic, Thane West

********** *** ************** I'm deeply upset by the ************** *** uncaring behavior we experienced. My 9-month-old daughter had a fever of 104 degrees, and when we called for urgent guidance, the assistant not only refused to connect us to the doctor but also failed to give clear instructions. We were shuffled around with promises of appointments that kept changing, all while my daughter's health was deteriorating.Despite rushing through heavy rain to the clinic, we were told upon arrival that the doctor had already left. The assistant reluctantly called the doctor back, who begrudgingly agreed to return after 9 pm. By then, my daughter's fever was worsening due to the cold environment, so we made the difficult decision to return home without seeing the doctor.What shocked us most was that even after this ordeal, the doctor never bothered to check in with us, not even a phone call. **** ***** ********** ***** ** * ************ ******** *** * ******* ********* *** ******* *****I am deeply disappointed and distressed by this experience *** ***** ******** ****** ******* ******** **** ****** ** ****** **** ******** *******

Dr. Pooja treats her patients with total empathy and makes the child very comfortable by giving a nice, human touch. Excellent work !! I went for the first time only because Tots and Teens was the only clinic open at that point in time, but now I have become a patron for a life time.

****** ** ****** ***** ************* *** friendly to understand my query related to my daughter's nutrition. she's well experienced about this topic. She explained me diet chart very well and I will suggest the doctor for nutritional assessment of children.

Our little 7months old facing cold and cough & we were very tense. Dr Pooja with her experience prescribed quality medication and within a week she was fine. Dr Pooja is very friendly and explains the complete issue in simpler way. We will highly recommend her.Thank you Dr Pooja for understanding the little ones and helping parents like us. Keep up the good work. God bless you.