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Feeling pain in back side

My mother in law is a diabetic patient and high pressure and allergetic too. She is on medication for this. She her profile. Recently she was feeling pain in both arms and she was not able to move it. Doctor told that this pain is due to vein circulation problemi and side effect of diabetis. She went to physiotherapist to relieve pain. After that she can move both the arms but feeling extreme pain in back side specifically the area of shoulder blades. The pain is unbearable. She is having medicine mentioned in her profile. Please advice what to do.
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Doctor Answers (1) on Feeling pain in back side

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Dr. Chethan R S Bangalore | General Physician
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Hi.... You may be able to avoid back pain or prevent its recurrence by improving your physical condition and learning and practicing proper body mechanics... You may be able to avoid back pain or prevent its recurrence by improving your physical condition and learning and practicing proper body mechanics...
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