18000+ consultations done
Here’s how it works
- Tell us what's on your mind
- Pay and start the chat
- Get personalised health advice, privately
Note: Not for emergency use
What all can you ask about?
Hear what our users have to say
“Practo econsult is like having a doctor in my pocket. Simple, easy and always available!“
“The best thing about online consultations is that the doctors are available even on weekends, and they are always quick with their responses. This solves a lot. Cheers!“
“One afternoon in office, I got a splitting headache and I couldn't leave office. Thanks to Practo's online consult, I quickly consulted a doctor, which helped me get better and continue working that day.“
Let’s clear those doubts
Will the online doctors be able to solve my medical issue?
Our doctors will give you qualified medical advice on your health issues and help you identify next steps which may include further tests, a prescription or lifestyle tips. We have built features like image sharing, voice calling and video call (only on app) to ensure that doctors get all the required information for a diagnosis. On the off chance that our doctors can't form a conclusive diagnosis without a physical examination, they will cancel the consultation & refund your money.
Are your doctors qualified?
We have a strict verification process for every doctor on Practo. Any doctor that you consult with is a verified medical practitioner with all their speciality documents manually verified by our team. We also take feedback from patients to ensure that doctors maintain high standards on online consultation.
Is online medical consultation with doctor private on Practo?
Every consultation on Practo is completely private & confidential. We take your privacy very seriously, and we are compliant with industry standards like ISO 27001 to ensure your consultations are secured with 256 bit encryption.
What's your money back policy?
We have a 'worry-free' refund policy. If for any reason you're not satisfied with your online consultation, simply reach out to us on support and we'll refund your money after checking with the doctor.
Can I do free consultation with a doctor online?
We have the free questions service available on our app only. Please download our app and log in to ask a free health question to doctors. Doctors usually respond within 24 to 48 hours of you posting your query.
Consult on the go.
Get Practo app for a seamless online consultation experience and much more.Find out more