The person has a pus in the back of the ear lobe that attaches to the neck. It used to hurt when touched. After visiting the doctor recently the doctor told him it's a cyst that requires surgery to remove it. But today suddenly there was blood oozing out of the cyst, from the back of the earlobe. Possibly the cyst has ruptured. There is no pain in the area. But now the area looks punctured and blood is oozing from it. It has stopped bleeding now. Please let me know how serious it is and further diagnosis as soon as possible.