I am an ms general surgeon currently pursuing in Hyderabad connect with me for further assistance and treatment

Consult a surgeon

Can help you, kindly provide me detailed history for proper diagnosis and further management

You being an IT professional with desk based job have many issues .Piles could be of 2 types external hemorrhoids at the anal margin which feels like soft boggy growth and internal hemorrhoids of different grades ,the significant ones which protruding outside. You have not mentioned which exactly you do have. However it's best for you to get examined by the surgeon  and also get cervical spine xray for your neck stiffness and light headedness due to your posture plus constant eyes strain due long hours in front of computer

Consult on practo

Treatment depends on the grade of pile which needs examination by doctor, so consult nearby surgeon

Consult general surgeon please

External hemorrhoids needs surgery as a permanent solution. Please consult with a surgeon.

For this issue you might need a general surgeon mate... Ointment won't help a lot. SITZ bath might help with some relief but permanent solution suggestions needs more details. I need to know proper history to advice an ideal solution