I would need to examine you thoroughly, study the x ray and MRI and then give you the exact plan of management.
However, if you've asked about physiotherapy, let me tell you it is effective in reducing (not reversing if it is a mechanical problem) your pain provided you follow a customised protocol depending on the severity of your symptoms.
Random exercises will not help, in turn it can worsen the problem.
Next Steps
Visit a Orthopaedic consultant.
discuss the plan of management.
Health Tips
avoid huge pillows
cut down on your screen time
if you're a computer professional, make sure you have a correct seating posture.
Thank you